Control Manager - Senior Associate

Join our team as a Control Manager Senior Associate, where you will conduct in-depth analyses of fraud processes and procedures to identify improvements and enhance control efficiency. This role offers a chance for you to foster relationships with global business partners and stakeholders to promote early operational risk identification and sustainable solutions.

As a Control Manager within the Commercial & Investment Bank, you will lead and support the execution of the Compliance and Operational Risk Evaluation framework, verify controls, and perform ongoing analysis of risk and control program data. Your role involves promoting key initiatives, designing risk and control frameworks, managing control-related activities, and overseeing Audit/Compliance/Regulatory reviews.

Job Responsibilities:

• Lead and support execution of the Compliance and Operational Risk Evaluation framework through process analysis.
• Identify control and data quality issues, understand root causes, and review remediation actions.
• Support RED reporting, Fraud reporting, Privacy Reporting, and LLM Risk Assessment.
• Verify controls are properly designed and operating effectively.
• Perform ongoing analysis of risk and control program data to identify and resolve issues.
• Assess the impact of new or updated internal policies and technology solutions.
• Analyze recurring control weaknesses and monitor results and trends.
• Evaluate, analyze, and track issues and action plans to ensure progress.
• Lead review preparation and remediation efforts for Regulatory, Second Line, and Internal Audit exams.
• Provide control oversight and guidance to business partners.
• Partner effectively with colleagues across the firm, including business, operations management, legal, compliance, risk, audit, regulators, and technology.

• Bachelor's degree or equivalent experience.
• Demonstrated experience in financial services in controls, audit, quality assurance, risk management, or compliance.
• Familiarity with regulatory requirements.
• Confident leadership with sound judgment and ability to multi-task.
• Experience implementing effective control environments in the Financial Services Industry.
• Strong communication skills with comfort communicating with management.
• Ability to analyze problems with keen attention to detail.
• Proven employee management experience or ability to manage team members.
• Strong Microsoft Office Suite skills (Word, Excel, PowerPoint, Visio).

• Ability to develop compelling and meaningful executive presentations that drive opportunities and recommendations for improvement.