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Content Design Senior Associate - Marketing Campaign Strategy

AT JPMorgan Chase
JPMorgan Chase

Content Design Senior Associate - Marketing Campaign Strategy

Bangalore, India

Join our team to elevate your marketing career by driving impactful initiatives for Chase's financial tools.

As a Content Designer Senior Associate within the Connected Banking Growth Marketing team, you will support the business by managing initiatives that drive tool enrollment and engagement with existing customers. Collaborate with key partners across various channels to execute marketing initiatives that align with our strategic goals.

Job responsibilities

  • Execute marketing strategies to promote Chase's financial tools to both new and existing customers.
  • Contribute to the creation of content that aligns with the team's strategic goals across various channels and mediums, focusing on longform written content.
  • Collaborate with cross-functional teams, specifically legal and controls partners.
  • Support the end-to-end execution of owned campaigns (e.g., email, Chase.com banner ads, ATM).
  • Analyze customer data and feedback to optimize marketing campaigns and improve customer experience.
  • Partner with peers and leaders across various lines of businesses and teams to identify key opportunities for feature adoption and engagement.
  • Stay organized with campaign trackers, deadlines, projects, and explore new approaches to increase efficiency and improve processes without sacrificing creativity or quality.

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Required qualifications, capabilities, and skills

  • Minimum 3 years of marketing experience.
  • Distinctive writing and editing skills, with the ability to create and tailor content to various audiences in a data and fact-based manner. A writing portfolio is required to demonstrate proficiency.
  • Proven experience in supporting and executing marketing campaigns across various marketing channels, including mobile, email, digital-out-of-home (DOOH).
  • Strong interpersonal skills to effectively collaborate with multiple partners and stakeholders across different functions and geographies.
  • Flexible and resilient mindset, capable of navigating change and adapting to new challenges and opportunities.
  • Relentless focus on process improvement, with a lens oriented towards the integration of AI and LLM-driven technologies.
  • Interest and experience in data and analytics related to marketing efforts and insights.

Preferred qualifications, capabilities, and skills

  • Three years of marketing experience within the financial services or fintech industry.
  • Additional experience in financial tools, products, acquisition is a plus.
  • Experience in execution of marketing across digital channels.
  • Experience using Figma and fluent in artifact creation across Microsoft suite (e.g., PowerPoint, Word, Excel).


ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Client-provided location(s): Bengaluru, Karnataka, India
Job ID: JPMorgan-210615759
Employment Type: Full Time