We're looking for a passionate, strategic communicator to join the J.P. Morgan Payments Communications Team, a part of the broader J.P. Morgan Commercial & Investment Bank (CIB) Communications team to support media relations.
As a Communications Manager, on the J.P. Morgan Payments Communication Team, you will support the coordination and execution of an external communications strategy for the Payments business working in close partnership with the broader CIB communications team and the Payments Marketing team. You will support media relations, land impactful stories in key publications and work closely with the Global Head of Communications, Payments and Head of Media Relations, Payments, to provide strategic advice and guidance to the Payments business.
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You will also collaborate with functional partners and communications colleagues to help raise awareness of the Payments business - and ongoing innovation - externally, particularly among the fintech/payments community. In addition, you will source earned media opportunities, promote new partnerships and solutions, coordinate with internal and external stakeholders among partners and clients, and focus on the business' strategy to reach key audiences.
Job Responsibilities
- Raise the visibility and awareness of J.P. Morgan Payments to increase consideration among target buyers, partners and the fintech/payments community
- Support the development and execution of a communications strategy to proactively tell the J.P. Morgan Payments story with our clients and partners, as well as manage incoming requests
- Effectively deploy strategies to target key media outlets that reach key audiences
- Establish, maintain and deepen relationships with key media outlets
- Serve as counsel to our spokespeople and partners on media, reputation and communications strategy
- Draft and edit communications materials
- Protect and enhance our reputation passionately
- Draw on Payments, as well as CIB Communications, resources to ensure strategic alignment with the company's priorities
- Travel to and staff key events as needed and appropriate
Required Qualifications, Capabilities, and Skills
- Bachelor's degree in journalism, communications or relevant field of study
- 7+years of experience in media relations or public relations within the technology/fintech industries, with deep knowledge of and relationships with media in related landscape
- Demonstrated experience in creating tailored messaging as well as understanding of the PESO model
- Passionate storyteller with ability to communicate clearly and concisely through superb written and verbal communication skills
- Strong interpersonal, networking and presentation skills, creativity and ability to generate big, new ideas and take (smart) risks
- Ability to collaborate with colleagues across lines of business and functions to lead strategy and execution while navigating internal stakeholders
- Ability to manage large-scale, complex projects with discipline, speed, flexibility, adaptability and precision. Ability to work under pressure in a fast-paced environment with outstanding judgement, problem-solving ability and resourcefulness; ability to self-motivate and work independently
- Unquestioned ethics
Preferred Qualifications, Capabilities, and Skills
- Experience at large, matrixed organization a plus
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.