In the Communications Associate role, you'll work as part of the Internal Organization Communications (IOC) team to create content for internal clients, including graphics using Adobe Illustrator, presentations using PowerPoint and sites using a combination of SharePoint and HTML. The right candidate will have strong communication skills, sharp attention to detail, the ability to work well with partners under pressure and desire to continue developing their skills.
Job Responsibilities
- Function as a lead contributor with advanced knowledge of area of specialization and significant exposure to broad department activities
- Work with internal clients to gather information and provide solutions; make recommendations based on impacts and prioritization that leads to improvement of servicing opportunities. Collaborate effectively throughout process, concluding with stakeholder approval
- Design creative templates, visual representations (logos), graphics and SharePoint sites for clients; also create and format executive communications including presentations, emails, reports, newsletters and more
- Develop and update existing web solutions to meet business needs
- Measure, analyze and report on the communication strategies and their effectiveness using hit counts, views and feedback
- Adapt to a fast-paced environment and manage multiple priorities across multiple disciplines
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Required qualifications, skills and capabilities:
- Digital / Graphic designs skill
- Strong verbal, writing, consulting and relationship building skills
- Ability to work in fast-paced environment while adhering to strict process / quality standards and confidentiality
- Discipline to work independently and within a cooperative team environment
- Aptitude to communicate effectively with executives
- The skill to work on multiple tasks and projects and to meet deadlines
- Ability to prioritize work with little to no supervision
- Aptitude to maintain focus on overall strategic vision
- High competence in Microsoft Office - Excel, Word, PowerPoint and Adobe Illustrator. Strengths with Microsoft SharePoint Designer
Preferred qualifications, skills and capabilities:
- Successful experience with meeting facilitation
- Proactive problem solving that provides multiple solutions
- SharePoint Server and Adobe Photoshop experience preferred
- Relevant work experience in graphic design, internal / external communication or executive communication roles with preference on design focused roles or a combination of these
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.