Collateral Svc Specialist III - Doc Review

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area?

As a Collateral Svc Specialist III within the Collateral Services Team, you are accountable to review post-closing loan documents. The process involves reviewing specific documents for the deal to ensure they are in good order and indexing them according to Document Review Standards. You will ensure liens are perfected and alerts are set up for further collateral monitoring. You will maintain the agreed quality for the transactions processed, comply with set guidelines, procedures, rules, and regulations, work as a team to achieve SLAs for the process and team member targets, and work towards process improvement. You will research any queries/requests sent by Business Partners/officers and reply to the same. You will also participate in process improvements by working with key members to create or suggest process improvements.

Job Responsibilities

• Review post-closing loan documents. Process involves review of specific documents for the deal to ensure document is in good order and index the documents according to Document review standards. Ensure lien is perfected and alerts are set up for further Collateral monitoring
• Maintain the agreed quality for the transactions processed. They should also comply with set guidelines, procedures, rules and regulations; work as a team to achieve SLAs for the process and individual targets; and work towards process improvement
• Research on any queries/ requests sent by the Business Partners/ officers and replying to the same
• Participate in process improvements by working with key members to create or suggest process improvements

• Experience in loan servicing or a related financial services field.
• In depth understanding of legal and loan documentation, collateral perfection & documentation, compliance documents, uniform commercial code (UCC) filings and/or other related experiences.
• Strong client focus and ability to partner with various internal and external groups, build strong working relationship with technology, product and operations to succeed in delivery. Strong interpersonal and customer focus.
• Ability to act on their own to solve problems and make decisions. Ability to interact effectively with various levels of bank personnel and work in a team environment. Ability to work with limited supervision, receiving minimum instructions on new assignments.
• Detail oriented with a strong emphasis on quality; proven track record of driving results.
• Ability to report and communicate results in a clear, attention to detail and accuracy, and concise manner at the appropriate level. Ability to multi-task effectively and leverage available resources.
• Excellent verbal and written communication skills; cascades communications to team.
• Strong PC skills in Windows-based and Microsoft suite applications.

• Bachelor / Master's degree with 2-3-year work experience preferably in banking industry.
• Prior customer service experience.
• Documentation Experience in banking industry preferable.
• Experience with loan servicing software and systems, such ACBS, VLS, LOAN IQ and proficiency in Microsoft Office Suite, especially Excel.
• Proficiency in data analysis tools and techniques, with the ability to leverage data insights to drive decision-making and improve servicing operations.