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Job summary
As a Client Technology Integration Manager within the Securities Services Technology team, you will draw on your strengths in managing people and manage technology connectivity and Instruction Capture testing projects for our external clients. These projects typically span multiple Product areas within the Securities Services Business within the Corporate and Investment Bank. You will lead these projects from initiation through implementation, establishing project requirements, priorities and deadlines, ensuring that relevant risk and architecture requirements are in place, and managing the project resources. In addition to collaborating with your teammates, you will communicate with stakeholders across the firm and external clients to work toward the best possible outcomes. This role is a terrific opportunity to develop your leadership skills and make lasting connections throughout JPMorgan Chase & Co. As a team lead, you will also have responsibility for 4 Manila based resources and overall accountability for team delivery and coverage for our APAC region clients and support for the Americas and EMEA teams.
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Job responsibilities:
- Manage local resources, assign workload and ensure overall efficient delivery if output from the team. Management and resolution of escalations.
- Oversee and directly manage the technology connectivity (sFTP, MQ) for new and existing external clients. This would involve raising connectivity requests for and dealing with external fee paying clients
- Conduct Agree test scope with the client, set up static data, coordinate instruction transmissions with the client, STP the instructions to operations, obtain sign off from Operations. This will be testing across the SWIFT network and flat files across sFTP
- Liaise and coordination between external clients, internal CS and Operations as well as team colleagues
Required qualifications, capabilities, and skills
- With minimum of 8 years of relevant experience.
- People and resource management
- Proficient understanding of the Securities Services LOB (Custody, Fund Accounting, IMOS)
- Experience of project management - managing multiple projects
- Knowledge of SWIFT
- Competence around connectivity (sFTP, MQ etc)
- Client facing skillset - Good written and oral English language skills
- Test Management (Writing and agreeing test scopes)
Preferred qualifications, capabilities, and skills
- Project management
- Knowledge of Connectivity
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.