Client Service Analyst

Be part of the Client Service Account Management Team!

As a Client Service Support Analyst within J.P. Morgan Payments Client Service, you will support a portfolio of Corporate and Investment Banking clients by enabling them to effectively utilize Trade Finance Products and Services. The Service organization serves as a central point of resolution to support the client's treasury operations, identifies product and service gaps and development opportunities, and leverages client and product expertise to recommend opportunities for client growth and efficiency.

Job responsibilities

• Assist with Client research on product and account entitlements
• Assist with Client inquiries, standing settlement instructions, data requests and written communication
• Complete, submit and follow up on implementation and account maintenance requests
• Complete, submit and follow up on operational transaction templates or forms
• Communicate frequent updates and resolution to the Account Manager and/or Client
• Create internal and Client facing project plans and presentations
• Adheres to policies, procedures and risk requirements

Required qualifications, skills and capabilities

• High degree of attention to detail and quality
• Displays a sense of urgency, strong organizational skills and excellent follow through
• Intermediate Word, Excel and PowerPoint capabilities
• Ability to effectively partner with internal colleagues and external clients
• Ability to present oral and written communication in an organized, clear and confident manner
• Manages time effectively in a fast paced environment; ability to be flexible with working hours; demonstrates ability to balance competing priorities and deliver on commitments
• Minimum of 2 years of relevant in financial industry and/or functional experience.

Preferred qualifications, capabilities and skills:

• Work experience in Trade Finance an advantage

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): Bonifacio Global City, Philippines

Job ID: JPMorgan-210668854

Employment Type: FULL_TIME

Posted: 2025-09-20T19:07:31