Client Ops Specialist IV

• Work across varied specialized applications (internal and external) to conduct searches, gather data and record evidences, by identifying anomalies pertaining to political affiliations, negative media news, Sanction hits, etc..
• Analyze and investigate alerts that are generated using standard policies, procedures and tools
• Work through the alerts on a daily basis to understand if there is a match to our clients and then raise the reviews to the Level 2 teams.
• Substantiate an opinion and disposition with adequate documentation.
• Strive to maintain individual and team throughput and quality targets

Required qualifications, capabilities, and skills

• Minimum 2 years experience in Client Screening or Know your Customer/Client
• Good verbal and written communication skills. Demonstrate ability to effectively communicate within a team environment and interact across departments. Intermediate MS Office Skills
• Self-motivated and proactive, with proven ability to work accurately and under pressure to meet deadlines. Ability to work independently and multi-task in a fast paced environment. Has flexibility and willingness to accept new assignments and challenges in a rapidly changing environment
• Identify opportunities for improvement and drive the implementation of initiatives and operational process changes with a focus on innovation; Follow and promote a strong controls mindset
• Strong analytical ability and critical thinking. Ability to identify issues accurately and offer solutions
• Flexible to work in variable shifts (day/night) and on the weekends and holidays as per business requirement

Preferred qualifications, capabilities, and skills

• A bachelor's degree is preferably in finance or other related disciplines.

Internal Application Eligibility Requirements

TENURE:

Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

PERFORMANCE:

Meets satisfactory performance standards as defined by the firm

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm's HR Policies and Guidelines.

Inform your manager once scheduled for an interview. Include in your discussion if you have questions about eligibility or Line of Business specific guidelines.

Make sure your profile is updated in the new me@jpmc > Jobs. Attaching your updated resume is encouraged.

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): Bonifacio Global City, Philippines

Job ID: JPMorgan-210659260

Employment Type: FULL_TIME

Posted: 2025-09-02T19:03:58