Join us at JPMorgan Chase as a Business Enablement Program Manager, where you will play a pivotal role in shaping the future of our Client Onboarding and Service (COS) organization. This is your opportunity to lead strategic initiatives that drive skills growth and talent mobility, impacting both our clients and employees. Be at the forefront of innovation, fostering a culture of continuous learning and development. Your expertise will help us enhance productivity and engagement across the organization. Come and be a part of a team that values your insights and leadership.
As a Business Enablement Program Manager in the Client Onboarding and Service (COS) team, you will lead the strategic development and implementation of programs that enhance skills growth and talent mobility. You will oversee multi-year roadmaps, ensuring alignment with business priorities and leadership objectives. Your role is crucial in fostering a culture of continuous learning and driving initiatives that enhance employee productivity and engagement. Join us in making a significant impact on our clients and the wider community.
Want more jobs like this?
Get jobs delivered to your inbox every week.
Job Responsibilities:
- Lead and manage workforce planning to support skills growth and talent mobility.
- Develop and manage multi-year roadmaps aligned with business priorities.
- Enhance employee productivity through KPI-driven initiatives.
- Foster a culture of continuous learning and growth.
- Act as a Subject Matter Expert to cross-functional teams.
- Oversee strategic review processes and follow-up action planning.
- Collaborate with internal stakeholders to align efforts with leadership priorities.
- Design a certification approach to enhance skill-building.
- Manage and develop a team, encouraging innovation and growth.
Required qualifications, Capabilities, and Skills:
- 8 years of leadership experience in HR, learning, and project leadership.
- Demonstrated executive presence with the ability to influence stakeholders.
- Skilled in leading and developing teams in a collaborative environment.
- Expertise in data analysis to extract strategic insights.
- Ability to navigate complex matrix management structures.
- Proven ability to develop and implement strategic plans.
- Experience in leading change management efforts.
- Creative thinking and innovative solutions for learning programs.
- Strong project management skills for multiple projects.
Preferred qualifications, Capabilities, and Skills:
- Merchant Service experience
- Client Service or onboarding experience
- Bachelor of Science or Bachelor of Arts Degree
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans