Client Onboarding Analyst, EMEA Implementation

Elevate your career with JPMorganChase, a top financial firm, valuing innovation, creativity and excellence.

As a Client Onboarding Analyst within the EMEA Implementation team, you will provide effective collaboration with Implementations, Sales, Product, and Client Service and work with various internal partners to ensure seamless service delivery.

Job responsibilities

• Serve as the client's main contact during implementation, coordinating with business partners to deliver products and services on time.
• Assist internal partners in decision-making for solution development, ensuring audit and risk mitigation.
• Build strong relationships with customers and internal partners.
• Ensure Client Account opening requests meet JPM credit risk and document control criteria.
• Update projects with accurate tracking through weekly/monthly management reports.
• Monitor cycle times for product setups, aiming to shorten processes.
• Drive process improvements with the team and partners to enhance client onboarding.
• Attend meetings and training to develop knowledge of cash management products, processes, and technologies.
• Exercise authority and decision-making impacting implementation deadlines and milestones.

• Experience/knowledge in Cash Management and Treasury Services.
• Client contact experience of more than 2 years
• Strong communication skills in English
• Ability to work in a fast-paced environment and adapt to changes, including schedule adjustments and overtime.
• Knowledge of documentation review (standard and non-standard).
• Strong organizational and decision-making skills.
• Ability to work on multiple applications with minimal supervision.
• Effective teamwork skills.
• Excellent interpersonal skills.
• Keen attention to detail.
• Proficient in desktop and internet applications, MS Office Tools: Outlook, Excel, and Word.

• Project management experience.