Change Implementation Senior Associate

Join our dynamic team and shape the future of Insurance and Retirement Services. Unlock your potential by leading strategic change initiatives and fostering a collaborative team environment. Be at the heart of innovation and continuous improvement.

As a Change Implementation Manager in Asset and Wealth Management, you will oversee strategic change initiatives for Insurance and Retirement Services. You will manage the Issue Resolution team, ensuring effective resolution of operational challenges. Collaborate with cross-functional teams to align change management processes with business objectives and regulatory standards. Develop and execute change management plans, identify risks, and implement mitigation strategies for successful project outcomes. Your leadership will drive continuous improvement and team excellence.

Job Responsibilities:

• Lead the planning, execution, and completion of change management initiatives, ensuring timely delivery and alignment with business goals.
• Develop and maintain comprehensive change management plans, track progress, and ensure all deliverables are met within specified deadlines.
• Serve as the local manager for the Issue Resolution team, providing guidance and support to ensure effective resolution of operational challenges.
• Collaborate with stakeholders, including Product Owners, Operations, Technology, and Compliance officers, to facilitate seamless execution of change initiatives.
• Conduct risk assessments and develop robust mitigation strategies to address potential challenges and ensure project success.
• Create and maintain detailed project documentation, including status reports, risk assessments, and post-project evaluations, for review by senior management.
• Identify opportunities for innovation and process improvements within the change management lifecycle, implementing best practices to enhance efficiency and effectiveness.
• Mentor and guide team members, fostering a collaborative and high-performing team environment.

• 8 years of experience in project management, change implementation, or a similar role.
• Strong leadership skills to drive team development and support continuous improvement initiatives.
• Proficiency in developing and maintaining detailed change management plans, tracking progress, and ensuring timely delivery of all project components.
• Ability to proactively identify potential risks and develop robust mitigation strategies to ensure project success.
• Excellent collaboration skills, with the ability to work closely with various stakeholders, including Product Owners, Operations, Technology, and Compliance officers.
• Strong analytical and problem-solving skills, with the ability to resolve change-related issues and improve operational processes.
• Proficiency in using project management tools and software (e.g., myPM, MS Project, JIRA, Trello).

• Background in Wealth Management.