We are seeking a dynamic expert in the field of assessments and psychometric analyses to join our centralized global Assessments Team as an Analytics Solutions Manager. In this role, you will empower the firm to make faster, data-driven talent decisions through valid, fair, and compliant assessments that measure job-relevant capabilities and skill proficiency. If you are passionate about leveraging the latest research and technology to revolutionize talent assessment, we invite you to join our forward-thinking team.
As an Analytics Solutions Manager, you will play a pivotal role in shaping our firm's talent assessment strategy by collaborating with cross-functional partners to lead the design, development, validation, and implementation of cutting-edge assessment and selection tools. Our assessment tools are designed and calibrated to enhance user experience, improve job performance, boost retention, and drive key business metrics and recruitment efficiency. Your expertise will ensure these assessments are valid, fair and compliant with all relevant laws and regulations, and meet objectives and key results (OKRs).
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Job Responsibilities
• Build stakeholder relationships and shape the vision and OKRs for assessment tools.
• Conduct needs assessments to identify improvement areas and derive actionable insights.
• Develop innovative assessment solutions based on observations and data.
• Lead job analyses and create skills and competency-based frameworks.
• Design, develop, validate, implement, and enhance assessment tools against OKRs.
• Create data tools and dashboards to monitor metrics and track progress.
• Evaluate assessment tools using statistical and psychometric methods.
• Stay updated on technological and regulatory developments in the assessment field.
• Identify automation opportunities to improve efficiency for users and the business.
• Coordinate with partner groups to ensure resource alignment and timeline adherence.
• Collaborate with legal, compliance, and analytics teams to ensure policy and regulation compliance.
Required Qualifications, Capabilities, and Skills
• PhD degree in Industrial Organizational Psychology, Organizational Behavior, or a closely related discipline such as Behavioral Science, Data Science, or Applied Statistics.
• 6+ years of applied experience with selection assessment projects involving job analysis, criterion validation, adverse impact analyses, and ongoing statistical evaluation.
• Experience with launching new assessments including integration, UAT, change management, and training.
• Experience working with legal and compliance teams to evaluate assessments and knowledge of assessment-related laws/regulations, EEOC, UGESP, and OFCCP guidelines.
• Experience leading large, complex projects/programs including risk management approaches.
• Exceptional communication and presentation skills, with the ability to convey complex technical information in varying ways, depending on the audience and need.
• Ability to lead cross-functional teams, coach and develop others to support the development of high-performing teams.
Preferred Qualifications, Capabilities, and Skills
• Knowledge of the project lifecycle and/or experience with project management.
• Experience with agile methodology and Jira or similar tools.
• Experience working with large, heavily-regulated corporate entities.
• Experience with assessing for technology roles such as software engineers.
• Advanced quantitative analysis skills, including multivariate statistics, regression modeling, latent variable analysis (e.g., factor analysis, SEM), and longitudinal data analysis.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.