Corporate Third Party Oversight (CTPO) program within Global Supplier Services (GSS) is responsible for defining and implementing the minimum requirements for the firmwide supplier oversight frameworks known as Third Party Oversight (TPO) and Inter-Affiliate Oversight (IAO) that are applicable to all LOBs, Corporate Functions and Legal Entities. CTPO has designed and established a comprehensive supplier oversight framework, that extends across all LOBS and CFs, with core capabilities to drive towards one goal: to measure, monitor and manage the risk of JPMC suppliers in a manner that is effective, efficient, consistent and sustainable.
Job Summary
As an Analyst Outsourcing Governance Centralized Services within Corporate Third Party Oversight (CTPO) you will be responsible to manage Third Party Oversight and Inter-Affiliate Governance due diligence activities for the firm's Supplier engagements and Inter-Affiliate charters . This group provides consistent monitoring of Outsourcing activities in order to ensure compliance to the Third Party Oversight (TPO) and Inter-Affiliate Policy and Standards.
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Job responsibilities:
- Complete and document all due diligence for supplier engagements in accordance with firmwide policies and procedures, impacting the Firmwide Third Party Oversight (TPO) and Inter-Affiliate Oversight (IAO) Scorecard
- Maintain Management Information Systems (MIS) as per the specified frequency for governance processes, ensuring accurate and real-time data is available on the System of Record.
- Develop and regularly update the Standard Operating Procedure (SOP) document for aligned governance processes, ensuring version control is maintained.
- Collaborate with stakeholders from the Lines of Business (LOB) and serve as the Subject Matter Expert (SME) for the business.
- Deliver review duties efficiently, effectively, and sustainably, in line with internal Service Level Agreements (SLA), Key Performance Indicators (KPI), and Key Risk Indicators (KRI).
- Support non-transactional governance activities related to Spend Validation, New Third Party Providers, and any necessary remediation activities as required.
Required qualifications, capabilities, and skills:
- 2+ years of relevant experience in Operations, Oversight & Control, Vendor Management, or related roles, with a total of 6+ years of work experience, demonstrating knowledge of risk management and control principles
- Strong written and verbal communication skills, with the ability to effectively manage and collaborate with stakeholders, as the role involves extensive interaction with internal customers
- Proven ability to manage time effectively and multitask, consistently meeting deadlines independently
- Strong organizational management skills, including expertise in issue and conflict resolution.
- Ability to closely partner with related functions such as Sourcing, Quality Assurance (QA), and Line of Business (LOB) Controls to ensure a coordinated and effective program
- In-depth knowledge of Third-Party Oversight Standards, with experience in Corporate Sourcing and standard TPO systems.
Preferred qualifications, capabilities, and skills:
- Understanding supplier contractual terms
- Knowledge of reporting tools & dashboard e.g., Excel, Tableau
- Knowledge of general accounting practices, primarily understanding aspects related to Supplier's Financial Viability Assessment (FVA)
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.