AI Solutions Designer- Home Lending Automation
Embark on a rewarding and challenging career as an AI Solutions Designer with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.
As an AI Solutions Designer- Home Lending Automation in Organizational Effectiveness and Oversight, you will be part of a core team that is the centralized utility responsible for managing business change, resolving escalated customer complaints, developing automated AI-enabled business solutions, executing program management, leading employee readiness, and responding to employee feedback. Your role will also be crucial on this utility team in ensuring proper fee treatments, processing vendor invoices and providing oversight and foundational support. Your expertise and support to the team will help provide Home Lending with innovative tools to better serve customers, guides employees through change and ensures successful adherence to core functions and regulatory requirements
Job responsibilities
- Design low code/no code Generative AI solutions, using Alteryx, Python and REST APIs
- Review and understand business requirements and determine feasibility of development, with one or more tools from the low-code toolkit
- Create solutions in coordination with the business and delivery leads in accordance with software lifecycle management methodology and the firmwide Intelligent Solutions Control Standard, where applicable
- Maintain support and technical documentation
- Provide training and assistance in support of broader Home Lending automation and AI objectives, as needed
Required qualifications, capabilities, and skills
- Possess strong attention to detail and excellent problem-solving skills
- Solid understanding of Large Language Models and Generative AI
- 1+ years' experience with Alteryx
- 2+ years' experience with Python
- REST API Integrations (cloud and on premises)
Preferred qualifications, capabilities, and skills
- Experience with AI Ops frameworks and technologies, such as MCP and LangChain
- Experience in a heavily regulated industry, such as finance, healthcare or defense
This role is In-Office 5 Days/week, Monday-Friday.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
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Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion