You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager within the Technology, Data & Product Segment's Learning Organization, you will be instrumental in innovating and overseeing new product offerings throughout their entire life cycle. Your role will involve acting as the customer's representative that provides substantial value to our internal clients. Utilizing your comprehensive understanding of product launch strategies, you will steer the successful introduction of products, gather crucial feedback, and ensure exceptional client experiences. With a commitment to scalability, resiliency, and stability, you will collaborate with cross-functional teams to deliver high-quality products that exceed customer expectations. This prominent role provides the chance to impact all 300k+ employees at JPMorganChase and to be at the forefront of Artificial Intelligence (AI) with a leading AI company.
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Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Own product learning solution products, such as dedicated microsites, comprehensive e-learning modules, and interactive instructor-led courses, that facilitate the adoption of Generative Artificial Intelligence (GenAI) tools, mitigate AI risks, and enhance employees' AI skills
- Partner with AI Leaders as a learning liaison to understand AI learning needs, translate and prioritize those needs for the Learning Development team to create the learning solutions, assisting with content, design, and strategy
- Utilize data and visual design skills to analyze the effectiveness of learning solutions, develop recommendations, and influence leaders with strategic communication
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- AI: Power user of GenAI tools, with knowledge of AI trends and ability to keep up to date; no need to develop or fine-tune models
- Learning: Understanding of learning theories for adults and effective learning solutions
- Influence: Strong consulting, negotiation and influence skills, with proven accomplishment in building relationships with internal stakeholders and leaders
- Analytical: Strong analytical abilities to analyze data to form and communicate recommendations
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.