AI - Automation & Process Improvement Lead - Senior Associate

Step into the role of AI - Automation & Process Improvement Lead and transform Global Card Operations by unleashing the power of Alteryx, UiPath, Pega, Tableau, and AI to automate, visualize, and innovate. Be the driving force behind smarter processes, seamless solutions, and impactful change across the business.

As the AI - Automation & Process Improvement Lead within the Global Card Operations teams, you will leverage tools such as Alteryx, UiPath, Pega, and Tableau, along with artificial intelligence (AI), to automate manual processes, create data visualizations, solve problems, and enhance processes.

Job Responsibilities:

• Learn and understand Global Card Operations processes in order to identify inefficiencies and opportunities to improve processes
• Leverage tools like Alteryx, UiPath, Pega, etc. and AI to automate manual processes
• Leverage Tableau to create dashboards and other data visualizations
• Engage with business partners across CIB to solve issues and implement solutions
• Interact with stakeholders to share upcoming enhancements, accomplishments and obtain feedback
• Recognize and act on opportunities to improve processes
• Ensure all the risk and control requirements are adhered to and we maintain an audit ready environment

Required qualifications, capabilities and skills:

• Experience automating processes with tools like (Alteryx, UiPath, Pega, etc.)
• Experience in (or ability to learn) Tableau for data visualization
• Excellent teamwork and ability to build strong working relationships
• Ability to work under pressure, prioritize, and meet tight deadlines
• Ability to work independently and within a group on various projects

Preferred qualifications, capabilities and skills:

• Knowledge of VBA coding in Excel, VBScripts, Python and iRecs

Please note this role is not eligible for employer immigration sponsorship.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): Tampa, FL, Plano, TX, Tempe, AZ

Job ID: JPMorgan-210665036

Employment Type: FULL_TIME

Posted: 2025-10-28T19:10:32