Security Systems Applications Manager, National Accounts

What you will do

As a lead technical resource, you will support the Applications Engineer by managing workflow assignments and ensuring seamless collaboration within the team. Your primary responsibilities will include developing comprehensive application solutions and precise estimates tailored for Johnson Controls sales opportunities. You will also provide essential technical and sales support to the field organization for large and/or integrated systems, ensuring that client needs are met with the highest level of service and expertise.

How you will do it

Analyze and review SalesForce.com dashboards and reports to ensure adherence to Center of Excellence (CoE) processes and best practices.

Assign and prioritize requests for design and technical specifications based on project requirements and timelines.

Ensure the proper application of Johnson Controls systems products to meet diverse customer requirements through thorough analysis and review.

Review bid specifications meticulously, developing exception documentation as necessary to clarify customer needs and project scope.

Collaborate with Johnson Controls Sales Managers to prepare accurate and compelling bid responses and functional specifications that address customer goals.

Work closely with Johnson Controls Sales and Business Operations team members to prepare detailed project cost estimates that align with budgetary expectations.

Ensure compliance with Johnson Controls Policies and Procedures throughout all phases of project preparation and implementation to maintain quality and consistency.

Provide technical assistance to Business Operations and the Johnson Controls field organization during system startup, ensuring a thorough understanding of system intent by the field office.

Assist in the evaluation and beta testing of new systems and subsystems, providing feedback to enhance functionality and meet present or future requirements.

What we look for

Required Qualifications:

• Bachelor's Degree in a relevant field or equivalent work experience in technical or engineering roles.
• Four (4) to Five (5) years of hands-on experience and demonstrated proficiency in the design, pricing, and implementation of various types of integrated systems projects.
• Proven ability to lead and collaborate effectively with cross-functional teams in project design and sales opportunities, showcasing strong leadership skills.
• Excellent oral and written communication skills, with the ability to convey complex technical information clearly and persuasively to diverse audiences.
• Strong interpersonal skills with the ability to effectively interact with internal teams and external customer representatives to build lasting relationships.

Preferred Qualifications:

• High level of PC literacy with proficiency in various software applications and web-based tools relevant to project management and solution design.
• Comprehensive knowledge of large project management principles, database connectivity, basic LAN protocols, and other data communications protocols to support system integration.
• In-depth understanding of access control, intrusion detection, video management products, and fire alarm systems, with a passion for security solutions.
• Willingness and ability to occasionally travel to customer locations as needed to provide on-site support and engagement.