Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
Jim Koons Automotive

Service Advisor

Woodbridge, VA

Koons Woodbridge Kia is hiring now! Come work for one of the best automotive companies in the DMV. We have
been awarded "Top Places to Work" 6 times and counting by the Washington Post and "Best Places to Work" 8 times and counting by the Washington Business Journal. We have industry leading compensation and competitive benefits to start. Come
join a team that embraces core values as well as leading our employees to potential growth opportunities.

What will you be doing as a Service Advisor:
 Greet customers in a prompt and courteous manner.
 Schedule service appointments and collect vehicle information.
 Secure agreement from customer before repairs are done.
 Clearly explain the requested service on the repair order.

Want more jobs like this?

Get Retail jobs in Woodbridge, VA delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

 Estimate the cost and time needed to do the repair.
 Advise customer's on the proper care for their vehicle and the importance of proper maintenance.
 Communicate the need for additional service when needed, using a detailed explanation.
 Handle customer complaints and maintain high CSI.
 Check on the progress of the vehicle during servicing and contact the customer regarding changes to
estimate or time table for repairs.

What we are looking for:
 High School diploma
 Must have at least 1 years of experience as a service advisor
 Ability to read and comprehend written instructions and information
 A fast learner
 Excellent oral and written communication skills
 Excellent Customer Service Skills
 Team Player
 Must have a valid driver's license

What we have to offer:
 Competitive Pay
 401(k) Retirement Plan with Matching
 Paid Time Off
 Employee Assistance Program
 Flexible Savings Account programs for medical and childcare
 Health plan coverage including medical, dental, and vision
 Life Insurance
 Voluntary supplemental insurance programs

We are an Equal Opportunity Employer and strive to be an inclusive work environment for all. We
recruit, hire, train, and promote without discrimination due to age, race, color, religion, sex, sexual
orientation, national origin, citizenship, disability, military leave or veteran status, genetic information,
or any other status protected by applicable federal, state or local law. We are a Drug-Free workplace.
Upon hire, you will be asked to complete a Pre-Employment Drug Screen, and Criminal Background
Check. Complying with a background check will not automatically disqualify a candidate from
employment. We participate in E-Verify.

Client-provided location(s): Woodbridge, VA 22191, USA
Job ID: koons-SERVI002934
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Reimbursement Account
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Short-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement

    • Performance Bonus
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Tuition Reimbursement