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Quality Supervisor

AT Jabil
Jabil

Quality Supervisor

Shirley, MA

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Job Description

How Will You Make an Impact?

As the Quality & Packout Supervisor , you will lead the Packout, Quality Control (QC), and Out-of-Box Audit (OBA) teams to ensure compliance with internal standards and customer requirements. You'll play a critical role in upholding quality assurance through training, process audits, and employee development-ensuring exceptional customer satisfaction, efficient operations, and adherence to industry standards.

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What Will You Do?

Leadership & Team Development

  • Recruit, hire, and retain qualified QC, Packout, and OBA personnel.
  • Develop and implement training programs based on industry and customer-specific requirements.
  • Provide consistent coaching, mentorship, and performance evaluations.
  • Foster a culture of accountability, recognition, and continuous improvement.

Operational Oversight

  • Create effective shift schedules for QC, Packout, and OBA operations.
  • Monitor departmental output and enforce adherence to customer specifications.
  • Backfill operator, inspector, or auditor roles as needed to support the team.
  • Run and analyze quality reports (e.g., DPM, OMI) to identify process gaps.
  • Participate in On-Time Delivery (OTD) meetings and drive corrective actions.

Audit & Compliance

  • Conduct and coordinate periodic process audits and 5S inspections.
  • Ensure that OBA auditors serve as the customer's "eyes" with accurate inspection methods.
  • Maintain compliance with IPC-A-610, J-STD-001, and other relevant standards.
  • Address inspection-related questions, troubleshoot problems, and ensure high-quality output.

Communication & Collaboration

  • Facilitate open communication across departments and teams.
  • Organize and present ideas clearly and professionally.
  • Adapt communication styles to meet the needs of individuals and teams.

How Will You Get Here?

Education:

  • Bachelor's degree required.

Experience:

  • 5-6 years of relevant experience in manufacturing or quality operations.
  • Prior supervisory or team leadership experience required.

Knowledge, Skills, Abilities:

  • Strong leadership and interpersonal skills with the ability to coach and inspire.
  • Deep understanding of inspection techniques and quality processes.
  • Proficient in analyzing quality metrics and applying corrective action plans.
  • Skilled in Microsoft Office tools and relevant quality systems.
  • Strong organizational and problem-solving abilities.
  • Ability to work collaboratively across functions and communicate with all levels of the organization.

Preferred Qualifications:

  • Certified or trained in IPC-A-610, J-STD-001, or other industry standards.
  • Experience in electronics manufacturing or related quality environments.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Benefits

  • Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
  • 401K match
  • Employee Stock Purchase Plan
  • Paid Time Off
  • Tuition Reimbursement
  • Life, AD&D, and Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Pet Insurance
  • Adoption Assistance
  • Annual Base Pay Increase
  • Community Volunteer Opportunities

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

#whereyoubelong

#AWorldofPossibilities

Client-provided location(s): Clinton, MA, USA
Job ID: Jabil-J2419806-IL
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • FSA
    • HSA
    • On-Site Gym
    • Health Reimbursement Account
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
  • Office Life and Perks

    • Casual Dress
    • Commuter Benefits Program
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program