Director - Intelligent Infrastructure Services
Yesterday• St. Petersburg, FL
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
Director - Intelligent Infrastructure Services
Based Remote US
We're looking for a visionary and strategic leader to build and scale our Intelligent Infrastructure Services organization. This role will be responsible for shaping the strategy, structure, and execution of a comprehensive services portfolio that supports Jabil-designed products and solutions for hyperscalers and enterprise customers in servers, storage, and networking. The Director will ensure services are seamlessly integrated into competitive RFPs and delivered post-sale to drive operational excellence and customer success.
What can you expect to do?
- Build & Scale the Organization
Establish and grow a high-performing services team encompassing pre-sales, post-sales, managed services, break-fix, and professional services. - Develop a Differentiated Services Portfolio
Define and evolve a catalog of standard warranty offerings and custom service SKUs tailored to the unique needs of hyperscalers and enterprise clients. - Drive Strategic Collaboration
Partner cross-functionally with business units, product, engineering, program management, and sales to embed services into solution proposals and RFP responses. - Design for Customer Success
Ensure services are crafted to enhance customer experience, accelerate deployment, and deliver long-term value and profitability. - Ensure Operational Excellence
Lead post-sale execution to align with pre-sales commitments, maintaining high standards of delivery and customer satisfaction. - Leverage Market Intelligence
Monitor industry trends, competitive landscapes, and emerging technologies to inform and evolve service strategy. - Lead & Inspire
Recruit, develop, and retain top talent while fostering a culture of innovation, accountability, and continuous improvement.
What is the experience needed to be successful in this role?
- Bachelor's degree required.
- 10-15 years of experience in a technology or infrastructure services organization, with a strong track record of success. Must have prior experience with server, storage, and/or networking industries.
- Proven leadership in building or scaling pre-sales and post-sales services teams.
- Deep expertise in managed services, professional services, and solution architecture such as break-fix and warranty.
- Strong strategic thinking and execution capabilities.
- Excellent communication and stakeholder engagement skills.
- Experience navigating complex RFPs and enterprise procurement processes.
BENEFITS PACKAGE WITH JABIL
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Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:
- Competitive Base Salary
- Annual Bonus
- Long Term Incentives
- Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
- 401K Match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life, AD&D, and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunities
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Accommodation Statement
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
Client-provided location(s): St. Petersburg, FL
Job ID: Jabil-J2424129
Employment Type: FULL_TIME
Posted: 2025-08-26T19:07:59
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- FSA
- HSA
- On-Site Gym
- Health Reimbursement Account
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
Office Life and Perks
- Casual Dress
- Commuter Benefits Program
- Happy Hours
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
Diversity and Inclusion