Product Owner
About InvoiceCloud:
InvoiceCloud is a fast-growing fintech company with an award-winning culture and a leading disruptor in the electronic bill presentment and payment (EBPP) space. Serving more than 3,200 customers across the utility, government, and insurance industries, InvoiceCloud’s secure and innovative SaaS platform enhances the customer experience, driving higher digital payment, AutoPay, and paperless adoption rates. By switching to InvoiceCloud, clients can improve customer engagement and satisfaction while lowering costs, accelerating payments, and reducing staff workloads. To learn more, visit InvoiceCloud.com.
We are seeking a skilled and experienced Product Owner with a strong background in payments processing and processor integrations to lead and manage payment-related initiatives. The ideal candidate will be well-versed in the end-to-end payment flow, including authorization, capture, and settlement processes, and have an in-depth understanding of payment industry standards and regulations.
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Key Responsibilities:
- Drive the product roadmap for payments processing and integrations.
- Collaborate with cross-functional teams to develop and improve payment solutions.
- Ensure smooth integration with payment processors and manage workflows around auth/capture/settle flows.
- Stay updated with industry standards, regulations, and compliance requirements, including PCI.
- Monitor and resolve issues related to payment processing, including chargebacks, refunds, voids, and reconciliations.
- Work closely with payment processors, gateways, acquirers, and other key players in the payments ecosystem.
Qualifications:
- Proven experience with payment processing, preferably in roles involving processor integrations.
- Strong understanding of payment workflows, including authorization, settlements, and reconciliation.
- Familiarity with PCI compliance standards.
- Strong knowledge of industry keywords such as acquirer, gateway, interchange, payment facilitator (PayFac), ACH, NACHA, chargebacks, refunds, and voids.
Preferred Skills:
- Experience in Agile methodologies and working in cross-functional teams.
- Analytical mindset with attention to detail for resolving payment issues.
- Excellent communication skills for managing stakeholders and external partners.
InvoiceCloud is an Equal Opportunity Employer.
InvoiceCloud provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact jobs@invoicecloud.com.
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To all recruitment agencies: InvoiceCloud does not accept agency resumes. Please do not forward resumes to our job’s alias, employees, or any other organization location. Invoice Cloud is not responsible for any fees related to unsolicited resumes.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion