Sr. Employee Relations Specialist

Company Description

Descripción de la empresa

En Intuitive, estamos unidos detrás de nuestra misión: creemos que la atención mínimamente invasiva es la atención que mejora la vida. Mediante la inventiva y la tecnología inteligente, ampliamos el potencial de los médicos para curar sin limitaciones.

Como pioneros y líderes del mercado en cirugía robótica, nos esforzamos por fomentar un equipo inclusivo y diverso, comprometido con marcar la diferencia. Durante más de 25 años, hemos trabajado con hospitales y equipos de atención de todo el mundo para ayudar a resolver algunos de los desafíos más difíciles de la atención médica y avanzar en lo que es posible.

Intuitive se ha construido gracias a los esfuerzos de grandes personas de diversos orígenes. Creemos que las grandes ideas pueden provenir de cualquier lugar: nos esforzamos por fomentar una cultura inclusiva basada en la diversidad de pensamientos y en el respeto mutuo. Lideramos con inclusión y capacitamos a los miembros de nuestro equipo para que trabajen de la mejor manera y manifiesten su auténtica personalidad.

Las personas apasionadas que quieren marcar la diferencia impulsan nuestra cultura: los miembros de nuestro equipo se basan en la integridad, tienen una sólida capacidad para aprender, la energía para hacer las cosas, y aportan experiencias diversas del mundo real para ayudarnos a pensar de nuevas maneras. Invertimos activamente en los miembros de nuestro equipo para apoyar su crecimiento a largo plazo y así poder continuar avanzando en nuestra misión y alcanzar su máximo potencial.

Únase a un equipo comprometido a dar grandes pasos hacia delante para una comunidad global de profesionales de atención médica y sus pacientes. Juntos, avancemos en el mundo de la atención mínimamente invasiva.

Job Description

As a member of the People Solutions team, the Employee Relations will be responsible for partnering with HR leaders and the legal team to provide ongoing coaching and guidance on matters such as, but not limited to, general performance issues, corrective actions, basic policy violations, involuntary exits, and other bespoke/non-standard employment matters as needed to support the business.  This role is responsible for conducting investigations in response to escalations across the business related to topics such a performance, co-worker disagreements, dress code, attendance, etc. The position will work in close partnership with the Legal team to escalate allegations and concerns that pose substantial risks to the company. Responsible for identifying barriers and mitigating risks when it comes to compliance with local, state, and federal laws.

 

Role and Responsibilities:

• Conduct internal investigations for behavioral/workplace culture issues and as needed misconduct in a timely manner applying appropriate investigation plan, interviewing techniques with supporting documentation and outcome/conclusion summary.
• Partner with the Legal team for issue escalation and training of HR team members in conducting thorough investigations.
• Identify areas of opportunity for compliance education and training for managers and business leaders and partner with COEs to develop and deliver training, as needed.
• Contribute to various HR Projects and guide project team in adhering to data and process compliance.
• Assist with audits of HR policies, job descriptions, employment agreements, proprietary and confidentiality agreements, and employee handbooks to ensure compliance with applicable local laws.
• Provide investigation case and issue trend data and actionable feedback to Legal, HRBP teams, and senior leaders to reduce overall risk in the organization.
• Conduct ER metrics and trend analysis with proactive recommendations on policies and programs to address cases, trends, and/or topics
• Lead the evolution and improvement of the framework (process, tools, guides, etc.) for managing internal allegations and claims, conducting and appropriately reporting and documenting employee relations investigations.
• Collaborate with HR Business Leaders and employment counsel on crucial employee relations matters.
• Assists in the development, roll out, interpretation and updating of ER processes/programs to global organization.
• M&A support (synergies, policy harmonization, etc.)
• Case Management for ER cases, including completing in a timely, but thorough manner and case entry/tracking
• Advise and consult with HR, business leaders, and employment counsel on position eliminations, and policy interpretation.
• Coach and influence HR Business Leaders on interventions required for individuals, managers, and teams on preventing employee relations risks
• Facilitate trainings to build employee relations skills among HR community and managers.
• Guide and train managers in overall performance management concepts in alignment with company philosophy, practices, and processes.
• Help promote knowledge, understanding, and compliance regarding company policy and relevant employment laws through coaching, presentations, and training.

Qualifications

Skills:

• Expertise in employee relations investigations, provide a customer-first approach to work, and thrive in a fast-paced business environment.
• Knowledge of applicable country laws, regulations, and statutes related to employment, benefits, and HR compliance
• Consultative, coaching, counseling, and conflict resolution skills; ability to influence and articulate a variety of issues to different audiences, tailoring messages accordingly.
• Understanding of best practices regarding performance management, progressive discipline, and performance improvement plans
• Proven experience in managing multiple projects with strong time management and prioritization skills.
• Proven ability to manage conflict/challenge thinking to diffuse employee related issues, concerns, and situations.
• Proven business acumen, strong decision-making, and root cause/analysis skill
• Strong attention to detail and excellent verbal and written communication skills, including the ability to write cohesive emails, summaries, and investigations plans/reports.
• Strong problem-solving skills, critical thinking, and intuitive sense of business acumen
• Strong self-initiative and prioritizing abilities; comfort with ambiguity and change
• Ability to interface partner with and influence different levels of the organization to achieve results.
• Ability to proactively share a point of view, appropriately challenge assumptions, and take initiative
• Ability to assess sensitive and complex employee relations issues in a confidential, objective, and systematic manner and ability to assess when they should be handed over to legal team.
• Ability to exercise judgement, while balancing time constraints and need for resolution.

Education and Experience:

• Bachelor's degree (Law preferable) 
• 7+ years of progressive HRBP/employee relations/compliance experience
• Experience working with HR Information Systems and case management software
• Bilingual (Fluent English/Spanish)

Additional Information

Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.