Senior Manager Occupancy Space Planning

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

The Senior Manager oversees occupancy and space planning for Americas properties and occupants. Responsibilities include strategic planning, workplace strategy, move planning, and improving spatial data accuracy. The focus is on returning to work.

The Senior Manager acts as a "player-coach," working on projects with the team, partnering with staff to create programs and policies. Your team will contribute global design insights and you must be adjustable and successful in a collaborative environment.

In this role, you will:

• Manage and develop a team of planners in strategic and tactical occupancy planning, real estate optimization, and workplace design.
• Manage Project Intake for the Americas portfolio including business case development, request reporting, and communication with key stakeholders.
• Align strategic plans with company priorities to maximize efficiency. Address key adjacencies. Deliver workplace design to foster innovation and productivity.
• Refine business requirements into occupancy and space plans.
• Develop workplace strategies helping collaboration, productivity, and company priorities.
• Manage post-COVID workplace planning in collaboration with cross-functional teams.
• Identify process improvements and program enhancements for existing programs.
• Periodically represent the REWS team within cross-functional teams.
• Report on and support program updates on a weekly, monthly, and quarterly, highlighting risks and opportunities.

Roles and Responsibilities

OCCUPANCY & SPACE PLANNING

Measure and maximize space utilization across the Americas real estate portfolio, focusing on efficient facility utilization and optimization. Responsibilities include:

• Ensure spatial data accuracy and floorplan updates are submitted and reviewed by the occupancy planners.
• Liaise with Planning Operations & Data Team for real-time space data and KPIs.
• Review and update Space Programming and Allocation annually based on headcount projections and team ratios.
• Maintain the Americas Master Plan twice a year by regularly linking with business units and forecasting space demand.
• Partner and coach business units to develop demand models for future space needs by using assumptions and data.
• Update the Americas Future Supply information directly related to known capital projects, new builds, and real estate strategic plans.
• Tailor, monitor, and review space utilization KPIs for tracking, reporting, and forecasting.
• Communicate strategies, policies, KPIs, and results with senior leadership.
• Develop occupancy scenario plans, examine utilization data, and engage with internal customers to develop innovative solutions to space requests.
• Negotiate to maximize real estate use and enhance partnership. Manage Move\/Seat Requests between user groups for optimal workflow.
• Establish templates and processes to help standardize space requests.

PLANNING & CAPITAL/EXPENSE PROJECTS:

• Manage Project intake for all space projects (both capital and expense)
• Interface with customers to validate headcount projections and all programmatic space requirements.
• Guide the team to develop solutions for space programs efficiently. Plans will then be created and presented for approval.
• Partner with Project Management for design coordination. Review architectural plans and act as liaison between architect and users. Provide help for test fits. Manage move management for large capital projects.
• Help project, sourcing, and procurement teams choose service providers like architects, engineers, and consultants for projects.
• Make sure American projects meet Design Standards and Guidelines for room numbers, wayfinding, and signage. Offer input for architecture, interiors, furniture, and transition planning.
• Educate Architects and other partners on Global Spacing Planning Processes & Design Standards

WORKPLACE STRATEGY AND DESIGN:

• Collaborate with Workplace Strategy & Design to understand workplace needs, assess efficiency, effectiveness, and experience, and suggest strategy improvements.
• Bring insight to Intuitive on external workplace strategies and related innovations that may be appropriate for our company to consider.
• Support Americas region post-covid workplace strategy and design efforts.

MOVE PLANNING:

• Manage relationships with our moves, adds, and changes team (MAC) and top people.
• Support business units and planners to create aligned block plans and seat assignments before move execution.
• Effectively communicate Move plans to stakeholders and effectively transition to MAC execution team.
• Create regular reporting and tracking of Team Moves, Personal Moves, and New Hire Seat Assignments.
• Look for opportunities to streamline operations and technology to provide improvement for occupancy planners.

Qualifications

Skill/Job Requirements:

• 8+ years of experience with finance, occupancy planning, and real estate technology platforms
• 8+ years of experience managing space utilization in commercial buildings, including general administration, R&D, and manufacturing. Experience in space planning, workplace design, and related disciplines is beneficial.
• - Must have 8+ years experience as a manager with planning, managing resources, and developing teams.
• Proven skills:
  • MS Office: Word, Excel, PowerPoint, Project, CAFM, Archibus, and dashboard reporting using Tableau or other data visualization tools.
• Proven statistical skills
• Excellent business judgment, exceptional written and oral communication skills, and a practical, common-sense approach to getting things done.
• I have great communication skills. I can manage internal and external resources effectively. I can communicate well with anyone.
• Ability to work well in a fast-paced, team environment, taking a leadership role and dealing with ambiguity.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.