Senior Manager, Global Trade Compliance - APAC

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

• Lead Global Trade Compliance function in the APAC region. This position will be responsible for development, oversight, and continuous improvement of procedures and internal controls for export and import. The role will ensure Intuitive Surgical adheres to all applicable laws and regulations related to export and import activities in APAC. 

Essential Job Duties

• Develop and implement comprehensive Trade Compliance programs in the APAC region.
• Manage customs and partner government agency authority relationships, including response to government inquiries and audits. 
• Oversee import / export applications, registrations, and Customs rulings. 
• Provide subject matter expertise in current import and export regulations and requirements, including classification, valuation, country of origin guidance. 
• Evaluate risks to guide decisions, propose solutions, and drive improvements throughout the region.
• Conduct regular internal reviews and audits to measure compliance and assess possible risks and violations.  Recommend and oversee corrective actions within business operations, programs, and practices. 
• Collaborate with local cross-functional teams to align trade compliance initiatives with business objectives.
• Provide Trade compliance oversight and guidance to Intuitive teams responsible for operational execution of import / export activities. 
• Oversee the development and maintenance of standard operating procedures (SOPs) and internal controls for APAC trade compliance.
• Evaluate and implement customs simplification applications to enhance the efficiency and cost-effectiveness of import and export operations.
• Deliver training and educational programs to APAC personnel on trade compliance requirements and best practices.

Qualifications

Required Skills and Experience

• 10+ years of international trade experience building and implementing Trade Compliance programs, with a significant portion of that experience in a managerial or senior role within the APAC region.
• Extensive knowledge of global trade compliance regulations, including import/export laws, customs regulations, and trade agreements specific to the APAC region.
• Proven experience in developing and implementing trade compliance programs.
• Experience interfacing directly with customs and partner government agency authorities, including responding to government inquiries and audits.
• Proven track record of implementing scalable compliance solutions (procedures, systems and processes).
• Strong analytical and organizational skills with ability to anticipate problems and take proactive actions to make Intuitive’s APAC Trade Compliance program stronger and more efficient.
• Strong track record of working and communicating effectively with cross-functional teams.
• Excellent analytical and problem-solving abilities to assess compliance risks and identify improvement opportunities.
• Experience in conducting trade compliance audits and assessments.
• Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Proficiency in developing and delivering training programs related to trade compliance.
• Familiarity with customs simplification practices and strategies to optimize import/export operations.
• Strong proficiency in English, both written and verbal.

Required Education and Training

• Minimum of a bachelor's degree in international trade, business administration, law, or a related field.
• Several years of experience in trade compliance, with a significant portion of that experience in a managerial or senior role within the APAC region.

Working Conditions

• Hybrid office days
• International travel required (up to 25%)

Preferred Skills and Experience

• Advanced degree or professional certification (e.g., Certified Customs Specialist, Certified Export Specialist) is preferred.
• Fluency in one or more local languages commonly used within the APAC region.
• SAP knowledge and experience implementing global trade automation solutions.
• Knowledge of trade regulations in the medical device industry.

Additional Information

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.