Senior Technical Program Manager

Overview

Come join Intuit's ProTax Group (PTG) as a Senior Technical Program Manager. This role is responsible for accelerating delivery of complex capabilities and programs to solve problems for and delight our Accountants and Tax professionals. We are looking for a strategic, creative problem solver who can influence stakeholders across the organization and lead high-visibility, high-impact programs end-to-end to deliver business results. You will be part of a strong cross organizational Intuit Program Management of innovation that comes together to share experiences and solve problems in areas where we are passionate and partner with an experienced program leadership team that helps break down barriers - allowing you to grow and develop your career, increase contribution to the company and accelerate delivery of innovation for our customers.

• 5+ years of Program Management experience with ability to demonstrate a working knowledge of program management craft skills, tools, and techniques.
• 3+ years leading multiple complex technology-focused programs end-to-end.
• Self-starter able to track complex and/or large volume of details (technical and non-technical), manage and coordinate with many cross-functional teams (product development, marketing, sales, customer care, etc...), across business units and multiple sites.
• Excellent leadership and interpersonal skills. Demonstrated ability to work in a matrix environment, and ability to influence at all levels.
• Outstanding communication skills appropriate for engineers and executive-level audiences. Ability to communicate goals of programs, relationship to business goals, provide summarized exec views, while also being able to get into the details. Self-awareness of what to share with each audience.
• Exceptional ability to build strong relationships and leverage those relationships to influence across organizational boundaries for delivery of best outcomes.
• Degree in engineering, computer science, information systems or equivalent experience.
• Strong technical acumen with expertise in software development approach, architecture, and lifecycle
• Good understanding of SaaS technologies or demonstrated ability to collaborate with engineering teams on complex technology programs

• Partner with Business and Technology leaders to execute the strategy for one or more key ProTax Group programs.
• Drive multi-year multi-phase program roadmaps across multiple contributing teams.
• Develop program charters ensuring the scope aligns with business priorities.
• Develop & deliver program plans that encompass all phases of planning, implementation, production readiness and support defining a cross-functional program structure.
• Provide steady leadership in the face of uncertainty, change, and aggressive deadlines common to a rapidly growing company with an evolving business model.
• Establish program operating rhythms leading cross-functional meetings and fostering teamwork. Quickly and effectively identify and clarify the critical few issues and drive appropriate data-backed decisions and actions. Communication results clearly and in actionable form.
• Use data to assess progress to plan, identify trends and communicate progress, report status, and provide relevant insights across organizational boundaries and levels from individual contributor to senior executive.
• Drive data driven recommendations to execute, monitor and communicate progress, tradeoffs and decisions needed.
• Participates in opportunities to engage with the program management community to continuously improve program management craft skills.