Regional Site Operations Director

Overview

The Regional Site Ops Director, Texas is the senior on-site leader responsible for workforce readiness, performance, and operational support for Oracle data center facilities in Texas.

The role ensures all personnel supporting Oracle operations are trained, compliant, badged, and site-ready, while operating strictly within Oracle's established decision-rights and operating model.
Oracle retains authority over operations, safety, uptime, SOPs, and systems.

This role focuses on people leadership, workforce execution, and governance support, enabling Oracle operations teams to execute reliably at hyperscale.

Responsibilities

Workforce Management
• Lead on-site workforce execution, including attendance, coaching, performance feedback, and escalation
• Ensure workforce coverage supports Oracle-defined schedules and operational priorities
• Coordinate corrective actions or personnel replacement when readiness or performance gaps are identified
Onboarding & Readiness
• Oversee onboarding coordination, badging, and compliance verification
• Ensure completion of all Oracle-mandated training prior to site access
• Enforce readiness gates to prevent non-compliant or untrained starts
Operating Model Alignment
• Execute all activities in alignment with Oracle-defined SOPs, safety protocols, and systems
• Support Oracle operations without assuming ownership of uptime, safety programs, switching authority, or incident command
Reporting & Governance
• Deliver regular workforce readiness and compliance reporting
• Lead monthly business reviews covering starts, attrition, and workforce trends
• Provide clear, actionable workforce insights to Oracle site and program leadership
Escalation & Risk Support
• Act as the primary on-site escalation point for workforce-related issues
• Partner with Oracle leadership during investigations involving supplier personnel

Qualifications

• 7+ years of progressive leadership experience in critical facilities operations supporting large-scale, mission-critical data centers
• Direct responsibility for execution of break/fix and standard preventive maintenance across critical infrastructure systems
• Hands-on experience managing power, cooling, and mechanical/electrical systems in hyperscale or enterprise data centers
• Demonstrated ability to lead cross-functional site teams in a 24x7 operational environment
• Strong knowledge of incident response, escalation procedures, and root cause analysis