HR Coordinator - Onboarding and Training

Overview

MONUMENT IS BUILT ON A COMMITMENT TO OUR PEOPLE AND OUR SHARED VALUES. THROUGH OUR GENUINE PASSION FOR DELIVERY, RELENTLESS PURSUIT OF PERFECTION, AND BOLD DECISION MAKING, WE ARE CREATING A MORE AGILE CONTINGENT WORKFORCE SO BUSINESSES CAN DREAM BIGGER AND ACHIEVE MORE.

WE ARE MONUMENT

Our passion is helping clients gain full transparency and control of their contingent workforce while achieving best-in-class performance in cost, quality, and compliance. Best of all, we make it easy.

• Founded in 2003 with a sole focus on Contingent Labor programs and consulting services
• Consultants at our Core - Monument maintains a highly analytical consulting services team which provides a strategic approach unmatched by peer MSPs
• Global MSP with an ecosystem of partners spanning 50 countries and all major regions
• Vendor neutral model relies upon a trusted partner and supplier community
• Partners with industry-leading VMS systems
• More "Gen 1" implementations than any other MSP over the last 5 years.
• Seamless extension of client HR, sourcing, business units, vendors and contractors

• EVERYONE MATTERS
• WE TAKE CARE OF EACH OTHER
• LEADERSHIP IS HERE TO SERVE
• HIGH-CHARACTER AND HARD WORK ABOVE ALL ELSE
• ALWAYS KNOW WHERE YOU STAND
• EXCELLENCE ISN'T THE EXPECTATION, IT'S THE MONUMENT STANDARD

• Diversity & Inclusion Council
• Women's Leadership Council
• Community Outreach
• Sustainability Team
• Continuing Education Committee

• Builds and maintains relationships with payrolled contractors
• Network within the Insight Global back-office teams
• Focus on continuous improvement of daily service and delivery to all end users (Contractors, Insight Global, MSPs, and Client)
• Ensure needs and performance requirements are met through the following of consistent, efficient, and effective processes
• Understand and drive all processes related to the onboarding of the payrolled contractors and continued consultant engagement
• Conduct quarterly quality check ins with each payrolled contractors and act as the continuous POC for any questions/concerns
• Collect and maintain contractor onboarding documentation
• Responds to and resolves user issues (Contractor, Insight Global, MSPs, and Client).
• Ensure compliance with client procurement policies, guidelines, and processes
• Perform and track worker audits
• Support and exceed expected Service Level Agreements (SLAs)
• Responsible for keeping the client POC informed of the payroll contractor's onboarding status

• Assists with the management of Monument's learning management system
• Create and review training materials
• Schedules training sessions and ensures the correct technology and environment is in place

• Bachelor's degree
• 1-2+ years Professional Experience (1 year recruiting experience strongly preferred)
• 0-1 years MSP/VMS Experience
• 0-1 years of related training or teaching experience in delivering or supporting training solutions.
• Articulate and clear communication style, both written and verbally, with the ability to provide consultation to partners and customers, while managing expectations
• Highly organized, with the ability to multi-task & prioritize in a fast-paced environment
• Experience with and basic skills with Microsoft Office