Account Coordinator, Sales Support

Overview

Insight Global is seeking an enthusiastic and motivated professional to support one of our top-producing Account Managers on a one-to-one basis. This role will be responsible for general sales, administrative, and consultant support. The ideal candidate will act as a liaison between our customers, consultants, account management and back-office functions. This role includes daily interactions with onsite consultants and customers and requires strong organizational and interpersonal skills.

Responsibilities

• Sales Support

o Support the Account Manager with administrative and customer service tasks

o Generate and manage leads and call sheet targets

o Create and update sales documents, decks, and reports

o Use and maintain CRM systems and tools (P-Zone/Atlis)

o Attend and host meetings as needed with both external clients and internal teams

o Build and maintain relationships with Hiring Managers as an extension of the Account Manager

o Partner with Strategic Accounts to understand and help meet their expectations and priorities for account success

o Attend and contribute to field initiatives, sales events, morning Zone meetings, trainings, company/team calls, quarterly wraps, goals, and reports

• Administrative Support

o Coordinate with recruiters to manage paperwork, compliance, and payroll requirements for new hire onboarding

o Create and maintain systems to assist Account Manager in sales and recruiting related efforts, including but not limited to: candidate and consultant tracking, business pipeline documents, invoicing spreadsheets, etc.

o Perform various ad-hoc tasks such as creating org charts, SOWs, market research, managing ABOL accounts, running credit checks, processing write off approvals, and completing cyber trainings

o Assist with AM-specific tasks such as submitting expenses, mailbox management, sales activity documentation, and weekly statistics

o Partner with Evergreen to support advanced services within the AM's portfolio as needed

• Consultant Support

o Manage and coordinate engagement activities for contractors, recruiters, and Account Managers in accordance with the outlined Engage structure/Consultant Roster

o Strategically leverage the Engage process to identify business, maintain a brand of care, and increase market share with our clients

o Prioritize accuracy of system end dates and contract ending emails

o Handle any consultant questions, issues, or escalations related to payroll, benefits, expenses, timesheets, etc.

o Ensure timely and proper entry, approval, verification, and commission releases as it pertains to timesheets

Qualifications

What You'll Need to Succeed:

• Effective time management and workload prioritization skills
• Flexibility to both work autonomously and collaboratively as a part of a team
• A sense of urgency and ability to work in a fast paced, ever-changing environment
• A passion for problem solving and a solution-oriented mindset in the face of challenges
• Ability to effectively communicate both verbally and in writing (articulating messages, information, and ideas to a diverse audience)
• Strong relationship building skills, professionality, and the ability to build with internal and external audiences
• Demonstrated proficiency in Word, Excel and PowerPoint with solid computer skills
• Eagerness and aptitude to learn, grown and develop
• The desire, initiative, and creativity to provide value to your AM and their specific business in a way that allows them to level up and thrive as a salesperson

Additional Information:

• Local to Atlanta preferred
• On site expectations: Tuesday-Thursday in local office, customer on site travel as needed