Infosys is seeking Unified communication Lead where you will interface with key stakeholders and apply your technical proficiency across various aspects of Data Center and Networking. As a Network Lead, you will play a critical role in managing Infrastructure and Data Center environments critical to operating Cisco Unified Communications applications. Your primary responsibility will be to provide Tier 3 Service Assurance services to both internal and external customers. You will also be responsible for designing and implementing new network designs to solve for our clients' requirements.
Required Qualifications:
Candidate must be located within commuting distance of Milpitas, CA or willing to relocate. This position may require travel in the US.
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Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years' experience working with and understanding WAN routing protocols such as BGP, Cisco Router configurations and Firewall configurations.
Experience with multiple network environments with a focus on Cisco devices.
Executed system testing and solutions testing, demonstrating proficiency in handling intricate end-to-end environments.
Experience in build/modify/migrate/support Cisco Unified Communications infrastructure environment including UCS Servers, Call Manager, associated tools and network components.
Experience doing Customer service modifications at application/feature level across Cisco Unified Communication and Collaboration solution components
Experience working with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data
Experience working with Data Center teams on troubleshooting and debugging hardware/software components.
Experience in automation and scripting with a focus on data center equipment.
Preferred Qualifications:
Knowledge of Agile methodology
Excellent Analytical and Communication skills
Ability to work in a team in diverse/ multiple stakeholder environment
Logical thinking and problem-solving skills along with an ability to collaborate
Experience and desire to work in a Global delivery environment
Certifications: CCNP (Data Center) or equivalent experience preferred.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:-
• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.