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SHORT DESCRIPTION:
The Application Service Delivery project team at Infosys is seeking a Trade Support Engineer in Hong Kong. This role is critical for supporting our customers' business lines, including the efficient management of Trading Platforms for Fixed Income & Equity for the customer. The successful candidate will be responsible for a wide array of tasks, from ensuring day-to-day support of trade flow applications and processes to leading the resolution of production issues, all while adhering to incident, problem, and change management standards as per ITIL process.
Responsibilities/Skills:
- Candidates must have at least 5-8 years of relevant industry experience, with a proven track record in supporting Equities and Fixed Income trading applications. A comprehensive understanding of the entire investment lifecycle is essential.
- Proven expertise with essential Order Management Systems (OMS), including but not limited to Aladdin, Charles River, EZE, and InvestorTools Perform, as well as Execution Management Systems (EMS) such as FlexTrade. A profound understanding and deep familiarity with both OMS and EMS platforms are requisite.
- Must have experience working on SQL and SNOWFLAKE.
- Understanding of Financial Market Data.
- Proficient in Trade life cycle along with experience in Trade front office & asset management technology.
- Grasp of the Equity asset class and concepts.
- Excellent communication and collaboration skills. Must be proficient communicating using Cantonese/ Mandarin languages.
- Serve as a key member of the technical support team for Equity and Fixed Income trading, providing essential support across Portfolio Management, Trading, and Routing operations.
- Regularly interact with vendors to address and resolve data-related issues, ensuring the integrity and accuracy of trading data.
- Proactively monitor, troubleshoot, and resolve production incidents, employing a strategic approach to maintain uninterrupted trading operations.
- Continually enhance the monitoring and support of trading systems using the Service Now toolset, ensuring optimal performance and reliability.
- Work with Business Users, Application Owners during the onboarding process of new applications, overseeing the setup, configuration, and testing phases.
- Ensure all new applications meet the customer's operational standards and regulatory compliance requirements.
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.