Role - Technology Lead
Technology - Microsoft 365, Microsoft Intune Intune, Azure AD, and MDM
Location - Essen, Düsseldorf
Timings - CET Working Hours and On-Call if required
Job Description:
Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.
At Infosys, we assure that your career will never stand still, we will inspire you to build what's next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.
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Your role:
M365:
• Manage Microsoft 365 services: Exchange Online, SharePoint Online, Teams, OneDrive, and Intune.
• Configure and maintain user accounts, licenses, and groups in Microsoft 365 Admin Center and Azure AD.
• Set up and manage mail flow rules, retention policies, and compliance settings.
• Implement and monitor security features like MFA, Conditional Access, and DLP.
• Manage compliance policies, audit logs, and eDiscovery.
• Respond to security incidents and alerts.
• Monitor service health and usage via Microsoft 365 Admin Center and PowerShell.
• Generate reports on license usage, mailbox sizes, Teams activity, etc.
• Track and report on service performance and incidents.
• Provide Tier 1/2 support for M365-related issues.
• Troubleshoot service outages, sync issues, and user access problems.
• Coordinate with Microsoft support for escalated issues.
Intune/MDM:
• Microsoft Intune: Deep expertise in device enrollment, compliance policies, configuration profiles, app deployment, and reporting.
• Windows Autopilot: Knowledge of provisioning workflows, Entra ID join scenarios, and deployment troubleshooting.
• Mobile Application Management (MAM): Implementation of app protection policies and secure access controls.
• Monitor device health and compliance reports.
• Monitoring & Analytics: Use of Endpoint Analytics, Log Analytics for insights and alerting
• Mobile Device Management (MDM): Experience managing iOS, Android, Windows, and macOS devices.
• Enforce security policies (encryption, remote wipe, password policies).
• Manage mobile app deployment and updates.
• Support BYOD and corporate-owned device strategies.
• Endpoint Security: Familiarity with Microsoft Defender for Endpoint, BitLocker, antivirus policies, and threat analytics.
• Define and enforce endpoint protection policies.
Required:
M365:
• Proven experience as an M365 Architect or similar role.
• Strong knowledge of Microsoft 365 services: SharePoint Online, Teams, Exchange Online, OneDrive, Power Platform.
• Experience with identity and access management (Azure AD, Conditional Access).
• Proficiency in scripting (PowerShell) and automation.
• Familiarity with Microsoft Graph API and integration patterns.
• Excellent communication and stakeholder management skills.
Intune/MDM:
• Deep expertise in Microsoft Intune, Azure AD, and MDM/MAM policies.
• Experience with Windows Autopilot, Endpoint Analytics, and Conditional Access.
• Strong PowerShell scripting skills for automation and reporting.
• Familiarity with SCCM/Endpoint Configuration Manager is a plus.
• Excellent communication and stakeholder management skills.
• German (Fluent) and English (Fluent).
Preferred:
Microsoft certifications (e.g., MS-102, MS-600, SC-300) are a plus.
About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys can help your enterprise navigate your next.
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer