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Infosys

Technical Support Enginner

Taipei, Taiwan

ABOUT INFOSYS:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

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Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

SHORT DESCRIPTION:

Infosys is looking for Technical Support in Taiwan.

RESPONSIBILITIES:
Responsibility:
  • Responsible for Policy Management System (PMS) Data Extraction, Data Fixing, Code Fixing, monitor and ensure user daily operation work smoothly.
  • Work with a cross-functional team of BA, developers, QA, business users and PLs.
  • Participate in troubleshooting various problems in the system
  • Participate in design discussions and reviews
  • Participate in the full life cycle for all of requirements (such as enhancement, production issue): analysis/design, implementation, testing, releasing and sustaining

MUST Have:
  • With Problem solving and work independently capability
  • With good business (logical) and technical thinking.
  • Excellent knowledge and hands-on experience of GraphTalk or C/C#/JAVA language (and ready to upskill in GT)
  • Strong skills in testing your own code using unit or functional tests
  • Chinese communication skill

Nice to Have:
  • Policy Management System (PMS) development experiences in insurance industry or financial banking system development experiences.
  • Experience on developing with RDBMs, e.g., MySQL
  • Dynatrace tool adaption experience for application monitoring.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

Client-provided location(s): Taipei City, Taiwan
Job ID: Infosys-117782BR
Employment Type: Other