Team Lead/Assistant Manager - Infosys BPM à Marseille
3+ months ago• Marseille, France
This job is no longer available.
Infosys BPM is looking for Team Lead for its customer project i n Marseille .
Location: Marseille
You'll have the opportunity to collaborate with the best talent in the industry to create innovative, high-quality solutions that meet our customers' needs.
Background & Activities
Infosys teams are multidisciplinary (multi-technology, functional and technical areas), global (local and offshore) and multicultural: you will work exclusively in an international context, mainly in English
Key responsibilities:
- Know employees (strengths and weaknesses, hobbies etc.)
- Conduct regular 1:1 meetings with employees (monthly) and career conversations (biyearly)
- Set clear expectations / goals / objectives, monitor the progress and give actionable feedback (conduct employees progress review)
- Manage Employee satisfaction & engagement
- Responsible for closely working with Ex-Situ/Nearshore /In-Situ teams
- Act as a point of contact for general support and issue resolution within the team
- Motivate the team to meet and exceed SLAs
- Deploy and monitor process controls, quality assurance plans and risk mitigation initiatives
- Identify transformational initiatives
- Increasing team competences by continuous upskilling and cross-training
- Facilitate and/or participate in team and customer meetings
- Maintain positive relationships with all stakeholders
Requirements:
- Minimum 3 years of leadership experience in a similar position Order Management area
- Customer orientation and experience in maintaining relationships with stakeholders
Very good communication skills
Ability to make decisions and improvements - Highly developed organizational & time management skills
- Fluent English and French
- Professional experience in a corporate environment is more than welcome
We offer to the candidates:
- Work for the prestige Client Logo
- Career in the multinational company
- Unique opportunity to take part in international projects and gain experience with various businesses
- Set of social benefits to choose from
- Salary adequate to your competencies
- Training program
Want more jobs like this?
Get Management jobs in Marseille, France delivered to your inbox every week.

Client-provided location(s): Marseille, France
Job ID: Infosys-128835BR
Employment Type: OTHER
Posted: 2025-04-14T23:39:06
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- HSA
- Short-Term Disability
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
Financial and Retirement
- 401(K)
- Relocation Assistance
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)