Tableau Administrator

Key Responsibilities:

Production Support & Administration: (70%)

• Manage the Multi Tableau Servers and Licenses provisioning for the most cost-effective configuration.
• Administrate the Platform accesses according to the established security model and maintain the corresponding security setup.
• Monitor and provide the proper maintenance on the Platform ensuring availability, performance and scalability.
• Keep the Tableau Software in the proper and stable supported version.
• User support and issue resolution related to the Platform.
• Private link implementation for all the Data Sources using Snowflake connections for Security Compliance.
• Oversee day-to-day operations of Tableau Server and/or Tableau Cloud environments.
• Monitor system performance, user activity, and scheduled extracts to ensure uptime and responsiveness.
• Manage incident response, root cause analysis, and resolution of Tableau-related issues.
• Coordinate with infrastructure and data teams to resolve connectivity, access, and performance issues.
• Maintain and enforce security policies, user roles, and permissions.

Leadership & Coordination:

• Lead a small team of support analysts and coordinate with cross-functional teams.
• Serve as the primary point of contact for Tableau-related production issues and escalations.
• Ensure adherence to SLAs and compliance standards.
• Document operational procedures, support runbooks, and knowledge base articles.

Development Support & Optimization: (30%)

• Provide guidance to developers on dashboard performance and best practices.
• Assist in debugging and optimizing Tableau workbooks and data sources.
• Support version control, deployment processes, and migration of Tableau assets across environments.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Client-provided location(s): Guadalajara, Mexico

Job ID: Infosys-138341BR

Employment Type: OTHER

Posted: 2025-09-12T18:37:52