Support Lead for Integration Track

The CRLADM unit is a dynamic and multifaceted delivery organization within Infosys, focused on retail, consumer goods, logistics, and ADM (Application Development & Maintenance) engagements. It plays a pivotal role in driving transformation across client platforms, in modernization, cloud enablement, and digital operations.

Join us to be part of a team that is at the forefront of engineering innovation, delivering intelligent insights and empowering stakeholders to achieve hyper-productivity and sustainable growth. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. 11.0pt;font-family:">

Required/Basic Qualifications:

Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

Demonstrated capability in the following areas:

• Hands on experience with the IBM Sterling B2bi Integrator and data transformations across various formats
  
• Experience in Retail and Supply chain Domains.
• Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided
• Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions
• Conduct code reviews, make changes to the codebase and maintain code repositories
• Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications
• Predict the project's time and effort, cost, and scope, and identify gaps and issues.
• Ability to plan and prioritize team workloads by accurately estimating resources and timelines, proactively identify risks, monitor execution against key metrics, and adapt swiftly to contingencies to ensure optimal delivery

Preferred Qualifications:

• End to End understanding of IBM Sterling B2bi Integrator
• Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability
• Implement test strategies, analyze results, and coordinate bug fixes to uphold the software quality standards
• Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability
• Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects
• Steer project through its lifecycle and create comprehensive documents
• Ability to design architecture and provide solutions
• Conflict resolution

Conflict resolution

Your contribution to the team:

• Collaborative spirit and effective communication skills
• The ability to handle end to end SDLC phases from requirement gathering to implementatio
• The ability to translate complex requirements into actionable development tasks
• Passion for design and hands-on coding experience
• Proactive approach to testing, troubleshooting, and refining our applications
• The ability to work with cross-functional teams and do software integration

All applicants authorized to work in the United States are encouraged to apply.

The candidate must be located within commuting distance of Winston Salem, North Carolina or willing to relocate to the area.

The job entails sitting as well as working at a computer for extended periods of time. You should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Client-provided location(s): Winston Salem, NC

Job ID: Infosys-136999BR

Employment Type: OTHER

Posted: 2025-08-14T18:40:27