ServiceNow Solution & Product Manager
Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.
At Infosys, we assure that your career will never stand still, we will inspire you to build what's next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.
Your role
As part of ServiceNow Product Management team, this role is responsible for driving design and development on ServiceNow platforms managed by ITSCo. This role will have broad focus on any product capability PwC is entitled to use. Working closely with cross-functional teams including developers, designers, and stakeholders, this role will deliver innovative and high-quality solutions.
Required
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- Demonstrates abilities and/or a proven record of success as a team leader
- Product knowledge for all capabilities within the desired ServiceNow product(s) including GRC, ITSM, ITOM, SecOps, IRM, BCM, HRSD, core platform
- Understanding of the Common Service Data Model (CSDM)
- Exhibiting senior level communications and senior leader engagement experience, negotiation skills, and the ability to communicate with impact and confidence.
- Product management and solution design expertise and experience
- Excellent written and verbal communication skills as well as product feature demonstration skills
- Experience with processes: demand management, agile delivery, business process consulting
- Business acumen and understanding of a global network of firms operating model
- Preference for fast-paced environment managing multiple priorities
- Software development life cycle, project delivery, and agile development experience
- Business process design experience a plus
- ITIL Foundations Certification
- ServiceNow Certification(s): Implementation specialist, system administrator
About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys can help your enterprise navigate your next.
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- HSA
- Short-Term Disability
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
Financial and Retirement
- 401(K)
- Relocation Assistance
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)