Your tasks in detail:
- Be assigned to one future-oriented, long-lasting, and eminent corporation client
- Be responsible for aremote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client
- Be acoordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L1 support)
- Be amember of the international, dynamic, and innovative company environment
Why does Infosys choose you? You definitely have:
- Fluent Italian & English language skills (written and spoken)
- Good communication skills (be able to handle phone calls, reply to emails and give auseful guidance to the client)
- Multitasking and problem solving skills
- Knowledge of Windows, Android or iOS, Microsoft Office, etc.
- Experience in IT support is beneficial (not mandatory)
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Employee perks, benefits:
- Hybrid Work Model
- 25 Days of Paid Leave
- Performance Bonus
- Meal Allowance
- Multisport Card
- Benefit Card
- Modern Offices (Vlnena Street) with a Game Room, a Silent Zone, Kitchenettes in the Center of Brno, 2nd Largest City in the Czech Republic
- Financial Reward for Referring Your Friends
- Expat Assistance Services for New Joiners
- Relocation Package (for candidates relocating from other EU countries)
- Team Building Activities
- Long-Term Career Prospects
- Performance Bonus