Senior Program Manager(Transformation/ Migration), UK

Role - Senior Program Manager (Transformation/ Migration)
Location - London, UK

Job Description
In the role of Senior Program Manager, you will be responsible for:

Program Delivery:
• Defining program plan, strategy and business benefits definition and refinement
• Managing the sponsors and stakeholders of the program/account
• Collaborating with all service lines and bringing them together in achieving the overall goal and timelines of the program
• Taking end-to-end bottom-line responsibility of program delivery
• Achieving the program delivery goals with respect to time, budget, functionality and quality according to the program plan
• Ensuring right staffing for the program and mitigate resourcing issues from different areas where the skills are to be procured
• Team management and team building
• Identification and mitigation of risks
• Dashboarding/ status reporting for leadership - both internal and for customer. Steerco governance and reporting
• Assist customer in defining business cases
• Financial (budget, vendors) management of the program

Required
• 25+ years of relevant IT experience across the globe
• Proven track record of delivering largescale transformation program and significant business change in the Telco sector (OSS, BSS and knowledge of enterprise telco offerings/ products AND experience in managing portfolio delivery of medium to large accounts ($50M+)
• Good understanding of Telecom industry domain and IT landscape
• Experience of managing senior stakeholders
• Excellent team management abilities
• Candidate must have program management experience, multiple project delivery, people management and leadership skills
• Excellent knowledge of the program lifecycle, techniques, methodologies and approaches and the understanding of how to best apply to various situations
• Ability to effectively deal with difficult stakeholders, navigate ambiguous, changeable, and complex environments and achieve desired outcomes
• Excellent coaching, mentoring and facilitation skills. An ability to manage, motivate and enthuse a team in which the landscape and priorities are often subject to change
• Extensive experience working with multi-disciplinary, cross-functional teams
• Knowledge of Program Management Frameworks
• Drive various governance forums and steerco meetings

Preferred
• Good networking skills
• Knowledge of both Waterfall and Agile methodologies
• Knowledge of tools like Azure DevOps
• Ability to identify growth opportunities and support sales
• Strong analytical skills and expertise in at least one domain or technology area
• Capability to create, review and challenge estimates

Personal
Besides the professional qualifications of the candidates, we place greater importance in addition to various forms of personality profile. These include:
• Customer centricity
• Transparency and Integrity
• Delivery focus
• High analytical skills
• Adaptability and quality consciousness
• Excellent verbal and written communication skills

Why Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.