Senior Process Lead

Senior Process Lead
Marketing Specialist

• Support the delivery of online seminars to organization employees, partners and customers using Webex.
• Requires strong interpersonal, written, oral, organizational, teamwork, problem solving and computer skills and a flexible schedule to accommodate event times.
• Must complete deadline-oriented tasks and initiatives using judgment and experience with little direction from organization.
• Must have the ability to build respect and ongoing relationships with peers, domestic and international marketing communications teams, business units and support disciplines.
• Expert use of sophisticated online tools to create and deliver all program activity.
• Require strong aptitude in all programs, including ability to step in and work competently in any of these programs
• Build and maintain web pages for various web properties in various content management systems
• Provide oversight and guidance to team to ensure consistent, quick updates to web properties.
• Comfortable working with teammates across time zones and global locations.
• Work closely with agency partners to maintain brand identity.
• Collaborate and provide direction with agencies to keep large scale projects on track.
• Plan and create compelling, persona-optimized, accessibility compliant, on-brand design for Cisco Secure web properties working with web strategists, SEO experts, front end developers, writers, other web, and "print" designers
• Document brand standards for design specifications, review, iteration, and approval
• Collaborate with teammates to embody Cisco Secure voice and tone and ensure a positive user experience throughout the website
• Assist other members of the web and storytelling teams with creating new site pages
• Have a deep understanding and know-how of designing responsive and accessible sites that meet common AA standards.
• Produce wireframes to support the collaboration between design, strategy, development, and content, and to communicate vision to project stakeholders.
• Partner with team members in technical and non-technical roles, represent the team with various partners, and respond when issues arise.
• Stay up to date with information security industry trends, both direct competitor and non-competitor design trends, and the Cisco Secure internal product roadmap
• Define website objectives by understanding user requirements, leveraging website data, and applying to a visual design strategy.
• Understanding of the intersection between user experience, information architecture, and content strategy, and interactive design to plan and execute compelling web experiences.
• Strong portfolio of design output for the web and other digital media (ex: social media, web marketing, promotional materials, etc.), and a high level of conceptual thinking skills.
• Understand the importance of supporting internal team members by writing and maintaining documentation. Basic creative writing skills are a plus.
• Ability to clearly communicate strategic rationale, are open to feedback, while maintaining the integrity of your area expertise.
• Understanding of front and back-end development to design effective design solutions.

Basic Qualifications

• Bachelor's Degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• Minimum 6 years of experience related to the job description.

About Us:

Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering , automation , and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

Infosys BPM has 44 delivery centers in 16 countries spread across 5 continents, with 59,443 employees from 108 nationalities, as of March, 2025.

The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Client-provided location(s): Gunnison, CO

Job ID: Infosys-139676BR

Employment Type: OTHER

Posted: 2025-09-27T18:36:19