Senior Process Associate

Senior Process Associate
Administrative Assistant

Responsibilities

• Meeting planning and organizations: Assist in planning and organizing meetings by taking responsibility for assembling the agenda, location, meeting technology based upon participant needs, and other meeting logistics.
• May further prepare meeting briefing documents by taking and disseminating notes and formulating post meeting action item list.
• Correspondence & approvals: Support team leaders by acting as a proxy for communications and approvals as authorized.
• Answer general questions as necessary and refers (filters) routine matters to appropriate parties and follows up to ensure proper disposition.
• Take initiative to resolve issues within specified policies and guidelines and provides mentoring to administrative community members on problem solving.
• Determine when executive action is required and supplies a recommendation where appropriate.
• Travel coordination: Make travel arrangements for assigned leaders. Carefully consider and decide the optimum travel arrangements and itinerary for calendared meetings while managing Cisco expenses.
• Work diligently to focus and commit, working with the airlines direct to accommodate Global Services benefits for upgrades whenever they are available.
• Demonstrate attention to detail when building, confirming, and adapting travel plans as needed (e.g. visa and passport requirements, travel preferences, transit logistics, etc.)
• Travel briefing preparation: Build travel packs for international trips as well as large domestic events such as Cisco Live, etc. This work includes combining all event information in addition to coordinated logistics of travel and customer/team asks
• Expense management: Prepare travel expense reports in timely fashion, managing monthly miscellaneous expense reports, maintain team travel policy and approvals, review and approval of team travel expense report, ensuring conformance to Cisco Travel and Expense Policy.
• Special projects: Provides analytical support to assist leadership on special projects. Research issues, analyze problems, compile data, and prepare reports.
• Confidentiality: Deal professionally with sensitive and confidential matters and materials.

Basic Qualifications:

• High School Diploma or GED or equivalent
• Minimum of 1 years of related experience related to the job description

About Us:
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering , automation , and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 44 delivery centers in 16 countries spread across 5 continents, with 59,443 employees from 108 nationalities, as of March, 2025.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

Client-provided location(s): Gunnison, CO

Job ID: Infosys-139667BR

Employment Type: OTHER

Posted: 2025-09-27T18:36:19