Role Title: Senior Manager employee Relations / Manager Employee Relations
Location: London, UK
Summary of Role & Responsibilities
We are seeking an experienced Employee Relations Manager to build & lead EMEA Employee Relations (ER) team. The ER Manager will develop a deep understanding of Infosys's business and will collaborate with HR and Legal functions to review Employee Relations policies/processes and interventions. As an Employee Relations Manager, you will be the point of contact for all Employee Relations matters in the UK such as preventive and corrective actions of behavior/value incidents, disciplinary processes, major employee grievances and investigations.
Employee Relations practices are a key to creating positive work environment. This strategic position will be responsible for reviewing, formulating and implementation of the Employee Relations function/practices in UK and major continental European countries. The Employee Relations Manager is a trusted adviser and critical partner to Business leaders, to coach Business partner HRs and leaders on various employee relation matters related, but not limited to, values & ethical matters, grievance resolution and actions pertaining to performance deficiencies. Proactively review all policy and procedures in line with current legislation. As a subject matter expert, ER manager/Practice lead ER identify risks and gaps, create, audit, and sustain positive workplace relations programs; and design and conduct positive workplace relations training that drives best practices.
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Details of Roles & responsibility: Strategic ER Management:
o Responsible for ER strategy for UK or Europe as the case may be. Provides specialist advice on employee relations requirements and procedures to Business leaders and Senior management.
o Review the Employee relations practices/policies involving value violations (disciplinary process), grievance redressal process, performance deficiency process and suggest changes/improvements.
o Drives ER processes including terminations, absence management, performance management, grievances, investigations and creation of required documentation to support those processes in close coordination with Legal teams.
o Guide & enable Business partner HR, Business leaders, Manager community on the following:
- Values adherence: Proactive measures to avoid occurrence of various types of value digressions. In case of incidents of value digressions, process & methods to conduct investigations and ensuing actions.
- Employee grievances: Proactive measures to avoid occurrence of grievances among employees to ensure a positive work environment. In case of occurrence of grievances, process to be followed.
- Performance deficiencies: Enable Business partner HR and Business leaders on the process to be followed in of performance improvement plans or poor performance exits.
o Work with Labour authorities and other stake holders for statutory compliances involving Employee relations functions.
o Support central teams in case of any whistleblower investigations as needed.
o Undertake management development activities by coaching, influencing, and sharing knowledge to increase manager's abilities to manage their teams.
o Stay current on employment law and trends.
o Track and interpret tends in employee relations to proactively identify issues and develop training and other interventions and solutions.
o Promote the Company's Culture and policies.
Knowledge & skills
o Minimum of 8 - 15 years' experience in HR with exposure to Employee Relations functions
o ER manager will be a subject matter expert of HR areas of Employment law in UK. Knowledge of employment laws of Germany, France, Netherlands, Swiss, NORDICS will be an advantage.
o Strong team player who enjoys a fast paced, evolving international environment and who is proactive, assertive, decisive, and resilient.
o A key capability is the ability to understand the global business context and to be able to make practical, risk-based decisions that drive business outcomes based on solid employment law knowledge and experience, process improvement mindset and key understanding of HR matters.
o Strong written and verbal communications skills
o Experience in dealing with conflict resolution
o Ability to adapt quickly to a changing environment
o Coaching and Influencing skills
o Proficiency in Microsoft Office skills (Outlook, Excel, Word, PPT etc.).
About Us
Infosys is a global market leader in business consulting and technology solutions, which has been named Europe's and Germany's Top Employer 2023. As a renowned partner of future-oriented companies, Infosys supports customers in more than 70 countries to always be one step ahead of the competition and innovation trends. Placed in the top group on the Forbes list of 100 most innovative companies, Infosys has 340,000 employees and annual sales of around $ 16 billion. With strategy consulting and the joint development of groundbreaking solutions in technology areas such as mobility, sustainability, big data and cloud computing, Infosys helps companies to grow in a constantly changing world. Infosys is one of the most successful growing companies in the consulting and IT sector in Germany.
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.