Senior Consultant-SAP ISU FICA-Netherlands

Role - Senior Consultant-SAP ISU FICA
Technology - SAP IS Utilities FICA
Location - Netherlands
Business Unit -ECSSAP
Compensation - Competitive (including bonus)

Job Description

We are looking for an experienced SAP IS-U FICA Functional Consultant with strong expertise in Customer Financial Management within the Utilities domain. The ideal candidate will have hands-on experience in SAP IS-U FICA configurations, support, and implementation projects, along with a solid understanding of Agile and DevOps methodologies.

Key Responsibilities:

• Lead and support end-to-end SAP IS-U FICA implementations and support projects.
• Configure and implement FICA processes such as Electronic Bank Statement (EBS), Dunning, BRF+ rules, Main/Sub configuration, and Payment processes.
• Provide technical and functional guidance to the team while ensuring high-quality and standards-compliant deliverables.
• Analyze complex business requirements and design appropriate solutions using SAP for Utilities - Customer Financial Management (FICA).
• Collaborate with cross-functional teams, including Billing, Device Management, and CRM.
• Resolve production issues within SLA timelines and support continuous service improvement.
• Prepare and review functional and technical specification documents.
• Participate in integration activities with front-end (FE) systems.
• Drive innovation through automation, enhancements, and performance optimizations.

Required

• 6+ years of experience in SAP IS-U FICA, including at least 4 years in implementation/support projects.
• Strong knowledge of core FICA functionalities:
  • Electronic Bank Statement (EBS)
  • Dunning processes
  • BRF+ based configurations
  • Main/Sub account setup
  • Payment integration and automation

• Experience with cross-functional modules: Device Management, Billing & Invoicing.
• Proficiency in analyzing and resolving incidents within SLA.
• Strong analytical and problem-solving skills.
• Experience working in Agile/DevOps environments.

Preferred

• Good Communication and Client Interaction Skills.
• Focused mindset with positive attitude.
• Ability to adapt to new Technologies/Cultures.
• Knowledge of Dev Ops

Why Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.