Senior Consultant - Communications, Media & Entertainment - HiTech

Infosys Consulting, the management and technology consulting unit of Infosys Ltd, is seeking motivated Communications, Media, Entertainment and Hi Tech industry Consultants. Management Consultants seeking long-term growth and career-enhancing opportunities will find both as part of our team of front-runners in communications industry consulting. The ideal candidate will have experience in the communications service provider OR Hi Tech sector with understanding of any of various functions within including customer relationship management (CRM), CPQ, customer care operations, Service Operations, ERP and supply chain .

About the Role:
The Senior Consultant role within the CMT consulting practice of Infosys focuses on partnering with business and technology stakeholders of our clients to help craft and execute their strategy. Consultants provide support to Principal Consultants and Infosys teams in different stages of projects including Strategy, Business Case definition, Requirements, Business Process Design/Re-engineering, Business Architecture, that enables our clients to meet the changing need of the global landscape.

• Bachelor's degree or foreign equivalent required
• Minimum 3-5 years of relevant experience with at least 3 years of management consulting experience at a top-tier consulting firm
• Minimum of 2 years of experience with Operational Technologies within the Communications Sector or Hi- Tech
• Knowledgeable in key areas of Communications provider/Hi Tech client domains including customer relationship management (CRM), CPQ, customer care operations, Service Operations, ERP and supply chain .
• Experience as a Product Owner/Business Analyst/Prog Mgmt on large transformation programs
• Experience in process improvement in business operations - has assisted in analysis of current state, root cause analysis, developing insights, identifying solutions, and designing future states
• Excellent communication and presentation skills, both written and verbal
• Demonstrated knowledge and experience in requirements elicitation, analysis and documentation
• Proven ability to lead projects, build strong and effective business relationships
• Ability to facilitate discussions, analyze and de-construct problems, develop structured solutions and categorize challenges in the project environment
• Highly motivated with strong analytical acumen and problem-solving skills
• Must be willing and able to travel up to 80%, depending on client requirements
• U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

• MBA or equivalent advanced degree
• 3-5 years of experience working on change initiatives in communications service provider OR Hi Tech sector firms working either directly or with a reputed professional services firm
• Proven ability to deliver under tight deadlines and challenging constraints
• Experience in executing programs using Agile methodologies
• Lean / six sigma Certification
• Ability and willingness to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary
• Publish thought provoking insights on relevant Industry Trends related challenges and opportunities
• Support business development activities
• Develop market relevant points of view to generate and sustain presence in the marketplace

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off