SAP Program Manager

Infosys is seeking for SAP Program Manager

This role requires close partnership and collaboration with multiple Program Managers, Infrastructure and Application Architects, Client Stakeholders and Subject Matter Experts across multiple large transformation programs. The Program Manager needs to bring in best practices and collaborate with the Project Management, Architecture and Application teams to set the Program Vision, Plan and accomplish the target state of the transformation in best possible manner and time.

Basic Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 13 years of experience with Information Technology.
• This position is in Foster City, CA.
• All applicants authorized to work in the United States are encouraged to apply

• At least 13 years of experience in SAP Program Manager with experience leading large-scale SAP initiatives across global organizations.
• This strategic leadership role is responsible for overseeing a large SAP implementation or multiple SAP projects and workstreams, ensuring alignment with business objectives, regulatory requirements, and technology roadmaps.
• The ideal candidate brings deep expertise in SAP program governance, stakeholder engagement, and delivery excellence across diverse industries.
• Experience with Life Sciences will be an added advantage. This role is ideal for a visionary leader who understands the regulatory, operational, and technological nuances of pharmaceutical, biotech, or medical device environments and can deliver SAP solutions that drive compliance, innovation, and business values.
• SAP project management experience, with at least 2 end to end Life Sciences SAP implementation programs
• Proven success in managing multi-million dollar SAP implementation programs across complex enterprise landscapes
• Strong understanding of SAP architecture, integration points, and business processes
• Proven success in delivering SAP solutions in regulated environments (e.g., GMP, GxP)
• Deep understanding of Life Sciences business processes and compliance frameworks
• Experience with SAP S/4HANA migrations and cloud-based SAP solutions
• PMP, ITIL, SAP Activate certification preferred
• Exceptional leadership, communication, and stakeholder management skills
• Ability to navigate matrixed organizations and influence at all levels
• Strong leadership, communication, and stakeholder management skills
• Familiarity with Agile, Waterfall, and hybrid delivery models
• Excellent verbal and written communication skills, with the ability to present complex information to senior leadership. Fluent in English
• Lead and manage end-to-end SAP implementation programs, including planning, execution, and delivery across multiple projects
• Define program scope, objectives, and success criteria in collaboration with executive stakeholders
• Establish governance frameworks, PMO standards, and delivery methodologies (Agile, Waterfall, Hybrid)
• Coordinate cross-functional teams across SAP modules e.g. OTC, PTP, FICO, PP, WM, QM, ABAP, BTP and Integrations
• Manage vendor relationships, contract negotiations, and third-party integrations
• Oversee program budgets, resource allocation, risk mitigation, and change management
• Ensure compliance with industry regulations (e.g., SOX, GDPR, GxP if applicable)
• Provide executive-level reporting, dashboards, and strategic insights to senior leadership
• Mentor project managers and contribute to organizational capability building
• Project Planning & Execution: Develop comprehensive project plans, schedules, and budgets for SAP implementation projects, from initial scope definition to final delivery.
• Team Leadership & Coordination: Lead and motivate cross-functional project teams, including developers, functional analysts, and infrastructure teams, to achieve project milestones.
• Stakeholder Management: Act as a primary point of contact and build "trusted advisor " relationships with senior leadership, clients, and internal stakeholders.
• Risk & Issue Management: Proactively identify, assess, and mitigate project risks and issues to ensure timely and successful resolution.
• Budget & Resource Management: Monitor project expenditure, resource allocation, and headcount to ensure projects stay within budget and deliverable completion.
• Status Reporting: Provide clear, concise, and regular project status updates, including risks, issues, and budget performance, to project sponsors and key stakeholders.
• Methodology & Best Practices: Ensure adherence to SAP best practices and implementation methodologies, acting as a subject matter expert for the organization.
• Business Process Alignment: Facilitate workshops and review sessions to document existing business processes and define future-state processes for new software solutions.
• Mentorship & Development: Mentor and coach junior project managers and team members, fostering expertise and promoting best practices.
• Business Development: Participate in pre-sales activities and contribute to developing new business opportunities within the SAP space.
• SAP Knowledge: Deep understanding of SAP methodologies, implementation best practices, and relevant SAP modules. Manage multi-disciplinary teams across functional and technical domains (e.g., SAP S/4HANA, ECC, FICO, MM, SD, PP, QM, WM, ABAP and BTP). Ensure adherence to SAP best practices, governance frameworks, and compliance standards. Ensure alignment with GxP, FDA, EMA, and other regulatory requirements throughout project delivery
• Strong skills in project planning, execution, budget management, risk management, and stakeholder communication
• Act as the primary liaison between business units, IT leadership, and external vendors. Ability to mobilize, motivate, and lead diverse teams through influence and collaboration. Drive stakeholder engagement and executive reporting with clear KPIs and dashboards
• Capacity to drive strategy through projects and ensure alignment with overarching business goals
• Adaptability: Flexibility and adaptability to changing business needs and shifting project priorities
• Oversee budget, resource allocation, risk management, and change control processes
• Strong global leadership skills in a matrix delivery organization