SAP Change Management Lead
We will require a consultant having 10+ years of experience in SAP Change Management lead. The Individual will require to have following skills:
Qualifications Basic
- Experience in Managing Change Management in large scale SAP Implementation
- Experience in STMS/Charm Setup
- Configure STMS for new systems
- Check STMS config after the system upgrade and refresh
- Setup ChaRM for new systems and workflows
- Maintain Charm landscape and adjust change cycles if any systems changed or removed
- Configure Managed System Configuration
- Perform SolMan Setup
- Support system upgrade and adjust ChaRM config accordingly
- Experience in SAP Systems and Path to Production , N+ 1 systems Setup
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- Configure Charm landscape for N+1
- Enable / disable charm landscape based on usability of the landscape
- Retrofit TRs from Maintenance landscape to Project Landscape
- Move TRs using project landscape when Maintenance landscape is down
- Setup and adjust transport routes
- Monitor Transport buffer and clear out errorneous TRs from the buffer
- Support all SAP and non SAP system transport movement for Prod and Non Prod systems
- Perform Retrofit for project and maintenance landscape
- Support ChaRM related activities like creating change doc, sync with Remedy, adjust charm workflow status, setup TR import jobs
- Provide process related support
- Approve UCRs and process them
- Monitor WO to cancel or close any CRQs or Change documents
- Withdraw change docs and remove TRs from the buffer for cancelled CRQs
- Update daily report for DOR meeting
Preferred
- Host SAP CAB Meeting with Client stake holders , MSO O& M Teams, Project Teams
- Help Change Management team to run CAB meeting for weekly releases
- Make sure all the reports are ready for CAB
- Address any issues or concerns related to TR movement or approval during the CAB meeting
- Approve changes during the cab
- Validate all the approved changes after the CAB
- Send communication to all the users after CAB regarding what has been approved
- Manage Weekly and Monthly SAP Release ,UCR
- Validate all the approved changes to make sure they are on right status in Charm and Remedy
- Validate Transports to make sure they are ready to go in Production
- Check STMS buffer to make sure only approved changes goes in production
- Adjust the status of charm document if required
- Setup TR import jobs
- Send communication to all users with complete list of TR that supposed to go in Prod as weekly release
- Monitor TR Import and send communication once the import is completed
- Address any issues during the import and after the import
- Open / Close systems for manual work if the CRQ is approved by CAB.
- Close all the change documents after the import .Close all the CRQs
- Manage Audit Trails
- Support SOX Audit / Compliance
- Create and maintain Change management process control documentation
- Provide all the Charm and Remedy related evidence to internal and external audit
- Make sure all the systems are consistent and follows SOX rules
- Perform live testing in systems with Audit team to show the SOX related evidence
- Strong Client Facing experience, great communication and presentations skills.
- Capable of managing large group meetings effectively for arriving at the outcomes