Infosys -- Technical Lead
- In the role of Salesforce Technical lead, understands all aspects of Salesforce configuration and technical/functional capabilities, including changes and potential system implications related to ongoing releases.
- Leads the Technical design, development, implementation of technology and creative business solutions.
- You will be responsible for the analysis, architecture, design, implementation, and support of robust Force.com solutions.
- You will be responsible for technically owning the solution and process design (including scenario design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures.
- You will play an important role in creating high-level design artifacts.
- Actively transfers knowledge throughout organization, participates in knowledge sharing projects to develop best practices, leads knowledge sharing sessions, and mentors' junior staff and new hires.
- Manages tasks and projects in a fast-paced support environment, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution.
- You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
- Define, articulate, and deliver the technical strategy within the Salesforce platform, liaising with stakeholders and team members.
- Lead a team of technical resources, nurturing their technical and professional growth.
- Collaborate closely with various internal teams to translate business requirements into effective, scalable Salesforce solutions
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Locations for this position are Mexico (Mexico City) .
Qualifications Basic
- Bachelor's degree in computer science or related field with 5-7+ years related experience in Salesforce Force.com platform/Cloud implementations (Sales, Service, Experience etc.)
- Experience in Salesforce development and implementations Skills with good command on Apex, Visual force, controllers, triggers, batch processes, APIs and web services.
- Best Practices understanding on Coding Standards, Deployment, Apex, VF, Salesforce Integration, Security implementations.
- Writing Apex Classes, Visual Force Pages, Apex Triggers, Controllers to implement complex business requirements.
- Experience in developing reusable UI Components with Aura and Lightning Component Frameworks
- Good understanding of best practices of coding standards
- Has experience in the Salesforce domain and have a deep understanding of the Salesforce sales Cloud & communities' solutions.
Other Relevant Experience
- Proficient in English communication
- Experience working as part of a Scrum team practicing Agile development methodologies.
- Experience and desire to work in a Global delivery environment
- Ability to work in a team in diverse/ multiple stakeholder environment