About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
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Short Description
I nfosys is seeking a Senior Manager -Client Services to grow our business within accounts in the Banking, Financial Services and Insurance Industry. The Senior Manager is accountable for all aspects of client relationship. The Senior Manager leads the effort to drive new business growth, preparation and execution of the Account plan, reviews Sales plan/pipelines, support and review proposal preparation and outcomes The Senior Manager will be engaging with senior stakeholders including CXO's for managing strategic accounts.
Location: Melbourne
Job Responsibility
- Drives new business at the existing client for Infosys
- Identifies and drives large opportunities for new business
- Managing accounts in the Banking, Financial Services and Insurance sector.
- Leverage a deep understanding of the client's business context and challenges to craft tailored strategies that drive measurable value
- Collaborate closely with stakeholders to deliver impactful engineering solutions aligned with client goals, contributing to sustained growth for both the client and Infosys.
- Establishes partnerships to support client needs
- Engages the relevant internal Infosys teams and service lines team for developing solutions..
- Be the escalation point and if needed also directly handles risks and issues related to the accounts
Required skills
- Demonstrated experience in Senior-level client-facing roles or strategic account management leadership roles
- Experienced in the Banking, Financial Services and Insurance industry sector and new logo acquisition.
- Strong domain understanding of Banking and Financial services.
- Strong understanding of industry trends and emerging technologies, with a proven ability to engage in consultative selling of IT solutions and outsourcing services tailored to client needs.
- Experienced in managing business portfolio of $25 Mn+
- End to end account ownership including account forecasting, budgeting, operations and overall P&L
- Strong Client Relationship Management skills; engagement with Client General Managers and CXOs
- Deep experience in client engagement in a Global delivery model and drive solutions and financial decisions with offshore teams.
- Demonstrated ability to navigate and deliver results within modern environments such as Global Capability Centers (GCCs), leveraging cross-functional collaboration and global stakeholder engagement.
Hear from our recruiter on their experience working with Infosys as an Employer
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infosys_ta@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."