Detailed Job Description:
Key Responsibilities and Key performance indicators
- Lead and manage a team of RPA developers and analysts to deliver end-to-end automation projects.
- Analyze business processes and identify opportunities for automation using RPA tools like UiPath, Power Automate.
- Design, develop, test, deploy, and maintain RPA solutions according to best practices.
- Work closely with stakeholders to understand their needs and ensure successful project delivery.
- Contribute to the governance and best practices of RPA engagements within the Center of Excellence (CoE).
- Liaise with cross-functional teams, such as cyber security, Active Directory (AD), AWS etc to address any roadblocks and ensure smooth project execution.
- Monitor and troubleshoot RPA bots in production, identifying and resolving errors to ensure smooth operation.
- Train and mentor business users on RPA capabilities.
- Manage client relationships and demonstrate the value of automation through workshops and demos.
- Create and maintain project documentation, including process design documents (PDDs), solution design documents (SDDs), and technical design documents (TDDs).
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