Role Title: Reporting and Dashboard Analyst Role Designation: Process Specialist & Senior Process Lead Reporting Manager: Operations Manager Job Level: 3A & 4A Location: Dublin About Infosys BPM Ltd: Infosys BPM, the business process management subsidiary of Infosys, provides end-to-end transformative services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. We have 35 delivery centers in 14 countries spread across 6 continents, with 42,000+ employees from over 80+ nationalities. Role Context: This role is responsible for designing, developing, and maintaining reports and dashboards that provide actionable insights to support strategic and operational decision-making across the organization. Ideal candidates will be running and updating the reporting suites on a monthly / periodic basis. This role will also involve splitting out data trends and patterns, converting them to graphical representations for senior leadership consumption. Key Responsibilities & Deliverables:
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- Data Collection & Integration
- Report Development
- Data Analysis & Insights
- Dashboard Creation - Power-bi
- Stakeholder Communication
- Documentation & Maintenance
- Bachelor's degree or master's Degree (or equivalent)
- Minimum 2 - 5 years of reporting and dashboard experience.
- Must have experience of working on Data project/s, with domain experience in Banking and financial or Asset Management Industry.
- Collaborative approach to working with business stakeholders
- Strong analytical skills with proven experience in eliciting, documenting, and validating business and data requirements using structured methodologies.
- Knowledge of Power-bi, Excel and other industry relevant tools to perform data analysis and draw insights.
- Ability to understand and derive insights from data.
- Identifying trends, anomalies, and actionable insights.
- Understanding business goals to align reports and dashboards accordingly.
30 Role Designation: Key Indicators: Customer Orientation:
- Service orientation
- Responsiveness
- Problem Solving
- Openness to new ideas
- Learning Orientation