Production Support - UNIX/SQL

Infosys is seeking Production Support - UNIX and SQL with debugging skills. This position's primary responsibility will be to provide technical expertise and coordinate for day-to-day deliverables for the team.

Required Qualifications:

• Candidate must be located within commuting distance of Dallas, TX or be willing to relocate to these areas. This position may require travel in the US.
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of Information Technology experience.
• At least 4 years of experience in Application Support and scripting experience
• Knowledge on ITIL processes - Incident Management & Problem Management
• Knowledge of either UNIX or SQL
• Work actively with team members to analyze and resolve application issues
• Work actively with team members to analyze and resolve application issues
• Incident Management (Incident resolution, stakeholder communication, bridge management, postmortem analysis, and action items)
• User Ticket management (Backlog review, User interface and manual prioritization)
• Planned/unplanned events - Support BCP (Business Continuity Planning), Migration, Holiday activities
• Automate manual tasks and improve efficiency
• Perform root cause analysis of issues/discrepancies by debugging code or analyzing logs
• Improve application stability by observing patterns, recurring alerts or issues and provide solution for permanent fix
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualification:

• Experience in Sybase/DB2/RDBMS
• Experience in UNIX and shell scripting
• Experience with job scheduler (Ex. Autosys), Ticketing tool/JIRA
• Experience with Gitlab and one IDE is a plus
• Experience and desire to work in a Global delivery environment.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Client-provided location(s): Dallas, TX

Job ID: Infosys-139181BR

Employment Type: OTHER

Posted: 2025-10-22T18:38:23